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Director, Northwest Indiana Regional Office

Center For Congregations, Indianapolis, IN, United States


The Director is responsible for advancing the mission of the Center for Congregations with the congregations and people of Northwest Indiana. The Director helps congregations in Northwest Indiana identify and address their needs through resource consulting, educational events, and grants. The Director manages the operations of the Northwest Indiana Regional Center consistent with its purpose and the initiatives outlined in approved Lilly Endowment Inc. grant proposals.

Key Responsibilities Resource Consulting

Utilize the Center’s methodology of resourcing congregations of all types to find resources to meet their needs

Ask questions and listen actively to understand the concerns and needs of congregations

Help congregational leaders articulate their challenges

Research and identify the resources that best address congregations’ questions and needs

Provide congregations with resource information

Assist congregations in requesting Center for Congregations grants

As appropriate, assist congregations with utilization of resources

Enter relevant information into the Contact Management System and the Congregational Resource Guide

Evaluate the Center’s effectiveness in serving Northwest Indiana congregations

Work with Center colleagues to improve approaches and strategies for providing resources to congregations

Educational Events

Lead planning, implementation, and evaluation of educational events throughout the state in coordination with other Regional Directors as directed by the Executive Director for Programs and the Senior Director of Resources and Grants

Hosts live online and in‑person education events with an emphasis on hospitality and interactivity

Promote educational events in other areas of the state

Discern issues and challenges from Northwest Indiana congregations and then strategize to host in‑person and online events to address those issues

Proactively reach out by telephone, video conference, and in‑person visits to clergy and laity in Northwest Indiana congregations

Cultivate constructive relationships with the congregations of Northwest Indiana to widen the Center’s circle of relationships

Represent the Center at gatherings that are strategically aligned with the Center’s mission

Operations Management

Maintain timely and accurate work records; details related to cases and grants; in the Center’s contact management system

Manage the day‑to‑day operations of the Northwest Indiana Regional Center

Supervise direct‑reports and regularly evaluate and coach their performance

Support and contribute to the effectiveness of a seamless statewide Center network

Other duties as assigned

Essential Education, Experience, and Knowledge

Experience working in or with congregations in a clergy, lay, or consulting capacity; positive view of congregations

Familiarity with congregational issues, needs, and resources

Relevant work experience in a congregational setting, social sector, and/or private sector, including at least five (5) years in relationship management or a leadership role.

Experience supervising staff in the areas of administrative, event, facility, and operations management in highly collaborative workspace

Experience with search engines as research tools

Proficient in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, and Teams; experience working in proprietary databases

Experience in online synchronous video platforms (Zoom, etc.)

Desired Education, Experience, and Knowledge

Understanding of how adults and congregations learn

Extensive experience working with congregations

Continuing education and/or certifications in related field

Proven record in working across cultural, socio-economic, theological, and disciplinary boundaries and with people of many different backgrounds and beliefs

Position‑Specific Skills and Competencies

Excellent communication skills, especially questioning, active listening, and articulating what is being learned

High sensitivity to cultural and theological differences; hospitable, flexible and adaptable in interpersonal interactions

Well‑organized; able to plan and use time effectively

Proven skills in relationship management and group facilitation

Curious; eager to discover new resources and gain knowledge

Quick study; puts knowledge to work quickly

Problem‑solver; finds and offers alternative solutions

Able to maintain objectivity and appropriate boundaries; empowering, not prescriptive

Able to manage difficult situations effectively

Strong professional impact, work standards, and judgment

Personal Traits for Cultural Fit

High degree of alignment with Center’s mission to strengthen Indiana congregations by helping them find and use the best resources to address their challenges and opportunities

Lifelong learner; desire to grow professionally and personally through interactions with diverse audiences

Able to pivot between collaborative and consultative in a multi‑faceted decision‑making setting

High personal work standards to succeed in high expectation workplace

Travel

The Director will travel regularly throughout Northwest Indiana with occasional overnight travel. The Director will travel to Indianapolis one or two times per month and occasionally to all‑staff activities and education event sites around the state, which may also require overnight travel. Travel expenses will be reimbursed by the Center.

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