Rutgers University
Director, Enrollment Management Business and Operations
Rutgers University, Newark, New Jersey, us, 07175
Position Details
Recruitment/Posting Title: Director, Enrollment Management Business and Operations
Job Category: Staff & Executive - Administrative & Support
Department: Enrollment Management Newark
Overview The Division of Enrollment Management at Rutgers University-Newark (RU-N) is dedicated to attracting, admitting, and supporting students throughout their academic journey. The division includes several key areas: One Stop Student Services (which integrates the Office of Financial Aid and the Registrar's Office), the Office of Graduate and Undergraduate Admissions, and the Center for Pre-College Programs.
The Director of Enrollment Management Business and Operations provides strategic leadership and operational oversight for the Division of Enrollment Management, ensuring excellence in financial management, compliance, and administrative services. This role leads daily business operations and student support services while driving process improvement, policy development, and cross-functional initiatives. The Director ensures accuracy, efficiency, and regulatory compliance across enrollment operations while contributing to institutional planning, data-informed decision-making, and continuous service enhancement.
Posting Summary Rutgers University-Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Director. Reporting to the Vice Chancellor for Enrollment Management, this position oversees accounting and budgeting, purchasing, personnel, facilities, program support, and all administrative, operational, and financial functions for Enrollment Management. This position supervises and provides direction to all administrative coordinators/business managers/assistants in the Division of Enrollment Management. Oversees day-to-day operations and administration, including managing budget, staff, ensuring an inviting atmosphere for students, faculty, and the community administering Enrollment Management in a customer-friendly, service-oriented manner and ensuring seamless operations and interactions between Enrollment Management offices and other campus operations. Responsible for accounts, internal and external grants, and all other financial matters. Analyzes and reviews financial data, and prepares financial documents and reports for internal and external purposes. Works directly with Business Manager in the Chancellor's Office.
This position is responsible for and not limited to the following:
Maintains records on expenditures, regularly reconciles accounts and reviews reports to ensure accounts are within budget.
Performs professional work requiring knowledge of generally accepted accounting principles, practices, terminology, and applied bases of accounting.
Coordinates assigned administrative functions and daily operations for Enrollment Management, which includes, but is not limited to, supervision of employees; oversight of administrative workflow, including work assignments and output among permanent, temporary, and student staff; space and facilities assignments and maintenance; purchasing; program support; security and safety coordination, and policy administration.
Coordinates work assignments for employees not under direct supervision to ensure efficient operations of Enrollment Management.
Must provide timely and accurate information in response to requests and in advising on the policies and processes of the Enrollment Management Office and the Rutgers systems.
Interacts extensively with all offices under Enrollment Management, University community and leadership, students, the general public, community partners, and external agencies and organizations.
Must be able to multitask in a fast-paced, customer service-focused environment with an understanding of the mission, vision, role, and goals of Enrollment Management, and RU-N, and the role the tasks and responsibilities of this position play in the achievement of these goals.
Qualifications Minimum Education and Experience
Requires a bachelor's degree in a related field and a minimum of three years experience in a executive-level administrative position with supervisory responsibilities, or an equivalent combination of education and/or experience that demonstrates comprehensive knowledge and professionalism.
Certifications/Licenses
No specific certifications listed.
Required Knowledge, Skills, and Abilities
Requires excellent communication skills, advanced computer literacy, and a high degree of integrity and confidentiality.
Requires excellent problem-solving skills and the ability to manage multiple tasks simultaneously, meet deadlines, work productively in a collaborative environment, maintain confidentiality, and function autonomously with limited supervision.
Preferred Qualifications
Master's degree
Equipment Utilized Position regularly uses MS Office Suite, Cornerstone, Marketplace, Discoverer, ARS, ROCS, RAPSS, HCM, E-Verify, ECRT, Blackboard, Sakai and any and all systems Rutgers University (RU) uses for budget management, grants management and accounting, expense reimbursement, parking, telephones, payroll, recruitment, personnel management, scheduling, facilities and space management, and the equipment, software, and specialized materials needed to support the effective and efficient performance of this position.
Determinants Other Details
Posting Details:
Posting Number: 26ST0088
Posting Open Date: 01/20/2026
Regional Campus: Rutgers University-Newark
Home Location Campus: Rutgers University-Newark
City: Newark
State: NJ
Location Details:
Working Conditions Working Hours: 37.5
Standard Hours: 37.50
Daily Work Shift: Day
Work Arrangement: Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System.
Other
Union Description: Admin Assembly (MPSC)
Payroll Designation: PeopleSoft
Seniority Unit:
Terms of Appointment: Staff - 12 month
Position Pension Eligibility: ABP
Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at: http://uhr.rutgers.edu/non-discrimination-statement
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Job Category: Staff & Executive - Administrative & Support
Department: Enrollment Management Newark
Overview The Division of Enrollment Management at Rutgers University-Newark (RU-N) is dedicated to attracting, admitting, and supporting students throughout their academic journey. The division includes several key areas: One Stop Student Services (which integrates the Office of Financial Aid and the Registrar's Office), the Office of Graduate and Undergraduate Admissions, and the Center for Pre-College Programs.
The Director of Enrollment Management Business and Operations provides strategic leadership and operational oversight for the Division of Enrollment Management, ensuring excellence in financial management, compliance, and administrative services. This role leads daily business operations and student support services while driving process improvement, policy development, and cross-functional initiatives. The Director ensures accuracy, efficiency, and regulatory compliance across enrollment operations while contributing to institutional planning, data-informed decision-making, and continuous service enhancement.
Posting Summary Rutgers University-Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Director. Reporting to the Vice Chancellor for Enrollment Management, this position oversees accounting and budgeting, purchasing, personnel, facilities, program support, and all administrative, operational, and financial functions for Enrollment Management. This position supervises and provides direction to all administrative coordinators/business managers/assistants in the Division of Enrollment Management. Oversees day-to-day operations and administration, including managing budget, staff, ensuring an inviting atmosphere for students, faculty, and the community administering Enrollment Management in a customer-friendly, service-oriented manner and ensuring seamless operations and interactions between Enrollment Management offices and other campus operations. Responsible for accounts, internal and external grants, and all other financial matters. Analyzes and reviews financial data, and prepares financial documents and reports for internal and external purposes. Works directly with Business Manager in the Chancellor's Office.
This position is responsible for and not limited to the following:
Maintains records on expenditures, regularly reconciles accounts and reviews reports to ensure accounts are within budget.
Performs professional work requiring knowledge of generally accepted accounting principles, practices, terminology, and applied bases of accounting.
Coordinates assigned administrative functions and daily operations for Enrollment Management, which includes, but is not limited to, supervision of employees; oversight of administrative workflow, including work assignments and output among permanent, temporary, and student staff; space and facilities assignments and maintenance; purchasing; program support; security and safety coordination, and policy administration.
Coordinates work assignments for employees not under direct supervision to ensure efficient operations of Enrollment Management.
Must provide timely and accurate information in response to requests and in advising on the policies and processes of the Enrollment Management Office and the Rutgers systems.
Interacts extensively with all offices under Enrollment Management, University community and leadership, students, the general public, community partners, and external agencies and organizations.
Must be able to multitask in a fast-paced, customer service-focused environment with an understanding of the mission, vision, role, and goals of Enrollment Management, and RU-N, and the role the tasks and responsibilities of this position play in the achievement of these goals.
Qualifications Minimum Education and Experience
Requires a bachelor's degree in a related field and a minimum of three years experience in a executive-level administrative position with supervisory responsibilities, or an equivalent combination of education and/or experience that demonstrates comprehensive knowledge and professionalism.
Certifications/Licenses
No specific certifications listed.
Required Knowledge, Skills, and Abilities
Requires excellent communication skills, advanced computer literacy, and a high degree of integrity and confidentiality.
Requires excellent problem-solving skills and the ability to manage multiple tasks simultaneously, meet deadlines, work productively in a collaborative environment, maintain confidentiality, and function autonomously with limited supervision.
Preferred Qualifications
Master's degree
Equipment Utilized Position regularly uses MS Office Suite, Cornerstone, Marketplace, Discoverer, ARS, ROCS, RAPSS, HCM, E-Verify, ECRT, Blackboard, Sakai and any and all systems Rutgers University (RU) uses for budget management, grants management and accounting, expense reimbursement, parking, telephones, payroll, recruitment, personnel management, scheduling, facilities and space management, and the equipment, software, and specialized materials needed to support the effective and efficient performance of this position.
Determinants Other Details
Posting Details:
Posting Number: 26ST0088
Posting Open Date: 01/20/2026
Regional Campus: Rutgers University-Newark
Home Location Campus: Rutgers University-Newark
City: Newark
State: NJ
Location Details:
Working Conditions Working Hours: 37.5
Standard Hours: 37.50
Daily Work Shift: Day
Work Arrangement: Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System.
Other
Union Description: Admin Assembly (MPSC)
Payroll Designation: PeopleSoft
Seniority Unit:
Terms of Appointment: Staff - 12 month
Position Pension Eligibility: ABP
Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at: http://uhr.rutgers.edu/non-discrimination-statement
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