
Global L&D SME Trainer Lead for Crypto
Coinbase, Sacramento, CA, United States
A leading blockchain organization is seeking a Training Manager to enhance customer support capabilities through effective onboarding and training strategies. This role requires a minimum of 5 years of experience in related production roles, along with a strong grasp of customer experience best practices. The position involves delivering training, leading initiatives for continuous improvement, and requires travel of 30-50%. The ideal candidate is proactive and adaptable, with a solid understanding of blockchain and cryptocurrency.
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