Global Partner Services Director — Contact Center Ops

A leading financial institution in Richmond, VA, is seeking a Senior Director to lead Global Partner Services in a hybrid role. The candidate will ensure operational excellence, drive performance management strategies, and develop strong relationships across teams. Responsibilities include overseeing complex operational initiatives, demonstrating strong people leadership, and collaborating with internal stakeholders for strategic outcomes. The position requires over 5 years of relevant leadership experience and offers competitive compensation with performance-based incentives. #J-18808-Ljbffr