Leadervest
Our client, a growing and well‑capitalized lending platform, is seeking a
Head of Loan Servicing
to lead its
loan servicing, operations, and portfolio reporting
function. This role will oversee a team of loan administrators and financial analysts responsible for accuracy, performance and reporting of a large and complex loan portfolio.
This is a senior leadership opportunity for an operations‑focused professional with deep experience in
loan servicing, financial reporting, and team management
within a commercial lending, private credit, or specialty finance environment.
The Role The Head of Loan Servicing will own all post‑origination activity across the loan portfolio, ensuring
operational excellence, accurate reporting, and strong internal controls . This leader will work closely with credit, finance, capital markets, compliance and technology teams to support portfolio performance and investor reporting.
Key Responsibilities Loan Servicing & Operations
Lead all servicing activities including payment processing, cash application, borrower maintenance, amendments, paydowns, and renewals
Oversee covenant tracking, borrower reporting and ongoing account administration
Manage exceptions, escalations and servicing‑related risk issues
Ensure all servicing activity is accurate, timely and well‑documented
Own servicing data and portfolio reporting used by finance, capital markets, and senior leadership
Oversee production of delinquency, performance, collateral and covenant reports
Partner with finance on investor reporting, reconciliations and audit support
Ensure strong controls over data integrity and reporting accuracy
Lead and develop a team of loan administrators and financial analysts
Set clear performance expectations, KPIs and service‑level standards
Drive training, coaching and professional development
Build a culture of accountability, precision and continuous improvement
Process & Systems Improvement
Establish and maintain cow servicing policies, procedures and controls
Identify opportunities to improve workflows, automation and reporting tools
Partner with technology teams on servicing systems and data integrations
Support portfolio growth while maintaining operational discipline
Qualifications
15+ years of experience in loan servicing, loan operations and credit operations
Prior experience leading teams in a lending or financial services environment
Experience with commercial lending, private credit, asset‑based lending or specialty finance
Strong understanding of servicing workflows, loan documentation and portfolio reporting
Advanced proficiency in Excel and reporting tools
Experience working in regulated, audit‑driven environments
Why This Role
Senior leadership role with ownership of critical loan operations
Opportunity to lead and scale a high‑performing servicing and reporting team
High visibility with executive leadership
Competitive compensation and benefits
How to Apply This role is being recruited by an external search firm on behalf of the employer. Qualified candidates are encouraged to apply directly or reach out for a confidential discussion.
Seniority level
Executive
Employment type
Full‑time
Job function
Analyst, Administrative and Consulting
#J-18808-Ljbffr
Head of Loan Servicing
to lead its
loan servicing, operations, and portfolio reporting
function. This role will oversee a team of loan administrators and financial analysts responsible for accuracy, performance and reporting of a large and complex loan portfolio.
This is a senior leadership opportunity for an operations‑focused professional with deep experience in
loan servicing, financial reporting, and team management
within a commercial lending, private credit, or specialty finance environment.
The Role The Head of Loan Servicing will own all post‑origination activity across the loan portfolio, ensuring
operational excellence, accurate reporting, and strong internal controls . This leader will work closely with credit, finance, capital markets, compliance and technology teams to support portfolio performance and investor reporting.
Key Responsibilities Loan Servicing & Operations
Lead all servicing activities including payment processing, cash application, borrower maintenance, amendments, paydowns, and renewals
Oversee covenant tracking, borrower reporting and ongoing account administration
Manage exceptions, escalations and servicing‑related risk issues
Ensure all servicing activity is accurate, timely and well‑documented
Own servicing data and portfolio reporting used by finance, capital markets, and senior leadership
Oversee production of delinquency, performance, collateral and covenant reports
Partner with finance on investor reporting, reconciliations and audit support
Ensure strong controls over data integrity and reporting accuracy
Lead and develop a team of loan administrators and financial analysts
Set clear performance expectations, KPIs and service‑level standards
Drive training, coaching and professional development
Build a culture of accountability, precision and continuous improvement
Process & Systems Improvement
Establish and maintain cow servicing policies, procedures and controls
Identify opportunities to improve workflows, automation and reporting tools
Partner with technology teams on servicing systems and data integrations
Support portfolio growth while maintaining operational discipline
Qualifications
15+ years of experience in loan servicing, loan operations and credit operations
Prior experience leading teams in a lending or financial services environment
Experience with commercial lending, private credit, asset‑based lending or specialty finance
Strong understanding of servicing workflows, loan documentation and portfolio reporting
Advanced proficiency in Excel and reporting tools
Experience working in regulated, audit‑driven environments
Why This Role
Senior leadership role with ownership of critical loan operations
Opportunity to lead and scale a high‑performing servicing and reporting team
High visibility with executive leadership
Competitive compensation and benefits
How to Apply This role is being recruited by an external search firm on behalf of the employer. Qualified candidates are encouraged to apply directly or reach out for a confidential discussion.
Seniority level
Executive
Employment type
Full‑time
Job function
Analyst, Administrative and Consulting
#J-18808-Ljbffr