The Quest Organization
Vice President of Property Management- Real Estate / Affordable Housing
The Quest Organization, New York, New York, us, 10261
A vertically integrated real estate management firm is seeking a Chief Operating Officer (COO) to lead and scale affordable housing and mixed-income property management operations across a diversified portfolio. This executive-level role is responsible for aligning day-to-day operations with ownership objectives, navigating complex regulatory environments, and driving operational excellence while protecting the financial integrity of the portfolio.
Responsibilities
Operational & Executive Leadership Partner with ownership and senior leadership on operational strategy for an affordable housing portfolio Develop and implement policies and procedures aligned with affordable housing regulations and industry best practices Build an inclusive, high-performance culture that supports leadership development and accountability Deliver timely, accurate operational and compliance reporting to ownership Property & Team Oversight Lead property management teams and office staff across affordable and mixed-income communities Provide guidance on leasing, tenant relations, rent and subsidy collections, compliance, legal matters, and maintenance operations Oversee union-related matters (32BJ) as needed Conduct scheduled and unscheduled site visits to ensure operational and compliance standards Financial & Risk Management Operate assets in alignment with ownership and fiduciary objectives Ensure accurate billing and collection of rents, subsidies, and other income sources Partner with compliance teams to maximize allowable rent and subsidy increases Oversee annual budgeting, P&L performance, and variance analysis Implement performance metrics and monthly property reporting Mitigate operational and regulatory risk through training, standardized documentation, and policy enforcement Capital Projects & Direct Execution Coordinate major capital improvement projects across affordable housing assets, including façades, roofs, boilers, elevators, fire systems, and energy-efficiency upgrades Oversee NYC Local Law compliance (87, 88, 97) where applicable Manage relationships with engineers, contractors, attorneys, and insurance brokers Oversee reserve drawdowns and annual tax escalation billings for commercial tenants Perform select HR and bookkeeping functions for the management entity Interface with tenants, vendors, legal counsel, and government agencies on special projects Support General Partner–level functions as needed Qualifications
Senior leadership experience in affordable housing property management or real estate operations Strong knowledge of HUD, LIHTC, rent stabilization, and other regulated housing programs Proven financial and operational expertise, including budgeting and compliance reporting Experience managing unionized properties preferred Strong leadership, communication, and stakeholder management skills
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Operational & Executive Leadership Partner with ownership and senior leadership on operational strategy for an affordable housing portfolio Develop and implement policies and procedures aligned with affordable housing regulations and industry best practices Build an inclusive, high-performance culture that supports leadership development and accountability Deliver timely, accurate operational and compliance reporting to ownership Property & Team Oversight Lead property management teams and office staff across affordable and mixed-income communities Provide guidance on leasing, tenant relations, rent and subsidy collections, compliance, legal matters, and maintenance operations Oversee union-related matters (32BJ) as needed Conduct scheduled and unscheduled site visits to ensure operational and compliance standards Financial & Risk Management Operate assets in alignment with ownership and fiduciary objectives Ensure accurate billing and collection of rents, subsidies, and other income sources Partner with compliance teams to maximize allowable rent and subsidy increases Oversee annual budgeting, P&L performance, and variance analysis Implement performance metrics and monthly property reporting Mitigate operational and regulatory risk through training, standardized documentation, and policy enforcement Capital Projects & Direct Execution Coordinate major capital improvement projects across affordable housing assets, including façades, roofs, boilers, elevators, fire systems, and energy-efficiency upgrades Oversee NYC Local Law compliance (87, 88, 97) where applicable Manage relationships with engineers, contractors, attorneys, and insurance brokers Oversee reserve drawdowns and annual tax escalation billings for commercial tenants Perform select HR and bookkeeping functions for the management entity Interface with tenants, vendors, legal counsel, and government agencies on special projects Support General Partner–level functions as needed Qualifications
Senior leadership experience in affordable housing property management or real estate operations Strong knowledge of HUD, LIHTC, rent stabilization, and other regulated housing programs Proven financial and operational expertise, including budgeting and compliance reporting Experience managing unionized properties preferred Strong leadership, communication, and stakeholder management skills
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