Entry Level Traveling Customer Trainer
The Reynolds and Reynolds Company, Minneapolis, MN, United States
Entry Level Traveling Customer Trainer
at
The Reynolds and Reynolds Company
Job Description The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this role you will travel approximately 80% of the time, both individually and with a team, installing and converting our software for customers. You will meet with dealership management to understand each dealership’s needs, customize the system, and train key personnel on how to use the solution. When not at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups from your home office.
Responsibilities
Help customers convert smoothly to the Reynolds and Reynolds system
Provide training and customer support throughout the process
Travel approximately 80% of the time, both individually and with a team
Meet with dealership management to understand needs and customize the system
Train key dealership personnel on how to use the solution
Support current customers, prepare for future trips, and conduct follow-ups from home office
Requirements
Bachelor's degree or equivalent experience
Ability to travel 80% of the time
Outgoing, friendly personality
Strong written and verbal communication skills
Reliable transportation, valid driver’s license, fewer than 2 moving violations in last three years and no OVI/DUI/DWI violations in last five years
Reliable home internet with sufficient bandwidth for video conferencing
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Professional development and training
Promotion from within
We strive to offer an environment that provides our associates with the right balance between work and family. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal‑opportunity employer.
#J-18808-Ljbffr
at
The Reynolds and Reynolds Company
Job Description The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this role you will travel approximately 80% of the time, both individually and with a team, installing and converting our software for customers. You will meet with dealership management to understand each dealership’s needs, customize the system, and train key personnel on how to use the solution. When not at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups from your home office.
Responsibilities
Help customers convert smoothly to the Reynolds and Reynolds system
Provide training and customer support throughout the process
Travel approximately 80% of the time, both individually and with a team
Meet with dealership management to understand needs and customize the system
Train key dealership personnel on how to use the solution
Support current customers, prepare for future trips, and conduct follow-ups from home office
Requirements
Bachelor's degree or equivalent experience
Ability to travel 80% of the time
Outgoing, friendly personality
Strong written and verbal communication skills
Reliable transportation, valid driver’s license, fewer than 2 moving violations in last three years and no OVI/DUI/DWI violations in last five years
Reliable home internet with sufficient bandwidth for video conferencing
Benefits
Medical, dental, vision, life insurance, and a health savings account
401(k) with up to 6% matching
Paid vacation and sick days
Eight paid holidays
Referral bonuses
Professional development and training
Promotion from within
We strive to offer an environment that provides our associates with the right balance between work and family. Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal‑opportunity employer.
#J-18808-Ljbffr