Electronic Service Representative
Abt Electronics has an immediate opening for the position of an Electronic Service Representative. We are a family owned company that has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly Electronic Service Representative to join our team. If this is you, we want to hear from you! In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include: Assist customers over the phone with their electronic service needs Basic troubleshooting & tech support for consumer electronics Process returns & exchanges Create service tickets to document customers' needs & dispatch service techs to customers' homes Assist customers with purchasing accessories, replacement parts & carry in repairs Job Requirements: Basic operational knowledge of consumer electronics Strong computer skills Ability to take initiative & make decisions Approachable & outgoing personality Scheduling includes night & weekend hours Must be able to stand for long periods of time Ability to lift up to 75lbs Bi-lingual a plus We offer our team members: Hourly rate starting at $18.00 Yearly performance review Potential for advancement Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP) 401(k) (Charles Schwab) which includes a matching program Life & Disability insurance (Lincoln Financial) Generous Paid Time Off/Sick Pay Program Continued training & career development Employee discounts on all products we sell Performance based bonus programs
Abt Electronics has an immediate opening for the position of an Electronic Service Representative. We are a family owned company that has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly Electronic Service Representative to join our team. If this is you, we want to hear from you! In addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include: Assist customers over the phone with their electronic service needs Basic troubleshooting & tech support for consumer electronics Process returns & exchanges Create service tickets to document customers' needs & dispatch service techs to customers' homes Assist customers with purchasing accessories, replacement parts & carry in repairs Job Requirements: Basic operational knowledge of consumer electronics Strong computer skills Ability to take initiative & make decisions Approachable & outgoing personality Scheduling includes night & weekend hours Must be able to stand for long periods of time Ability to lift up to 75lbs Bi-lingual a plus We offer our team members: Hourly rate starting at $18.00 Yearly performance review Potential for advancement Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP) 401(k) (Charles Schwab) which includes a matching program Life & Disability insurance (Lincoln Financial) Generous Paid Time Off/Sick Pay Program Continued training & career development Employee discounts on all products we sell Performance based bonus programs