Roger Williams University
Title: Retail Lead, f/t - Dining Services
Location: Bristol, RI
Category: Dining Services
Posted On: Tue Jul 29 2025
Job Description The Retail Operation Attendant Lead Personnel is responsible for providing cash operation services and completing various support tasks during the assigned shift. The hours for this position may vary and include nights and weekends.
Essential Functions/Characteristics
Interacts professionally with other employees, customers, and suppliers.
Performs quality work within deadlines with or without direct supervision.
Works effectively as a team leader on all assignments.
Works independently while communicating and coordinating work efforts with other employees and organizations.
Cleaning Services
Cleans work areas, equipment and utensils, distributes supplies, utensils, and portable equipment.
Keeps cashier area clean, utilizing proper cleaning products and adhering to established sanitation standards.
Keeps customer tables, chairs, and counters clean and neat.
Compliance
Interacts with co‑workers to ensure compliance with company service standards, inventory and cash control procedures.
Monitors sanitation, food production, handling, and storage practices of assigned unit and ensures compliance with established standards.
Confidentiality
Extends to all matters involving the University, its agents or employees and must use professional judgment in disseminating information as part of executing specific job responsibilities.
Respects and maintains confidentiality, parameters of operation, professional protocols, and individual privacy.
Customer Service
Serves customers efficiently and friendly manner, resolves concerns seeking assistance from supervisors or management as needed.
Food Preparation
Stocks all customer supplies per direction of supervisor on duty.
Stocks, prepares, cooks, and serves all menu/food related items in unit assigned.
Washes, peels, cuts, and seeds vegetables and fruits.
Leadership
Accurately reports all cash receipts, makes deposits and files the appropriate paperwork daily.
Monitors standards and makes recommendations for improvements or cost reductions without sacrificing service quality standards.
Demonstrates understanding of departmental requirements and interprets intent accurately to staff members.
Maintains sick line and fills open positions.
Monitors customer traffic/buying trends and makes adjustments to improve service delivery.
Monitors daily performance and productivity of staff and ensures compliance with timetables and quality standards.
Posts schedule on a weekly basis.
Inspects assigned areas and reports substandard safety, security, or equipment conditions to Cash Operations Manager.
Schedules employee time off according to established union contract.
Trains staff as assigned, and assists with orientation of new employees in a timely and efficient manner.
Retail Operations
Compiles weekly inventory of all point of sale coolers, racks and walk‑in coolers.
Counts, verifies and reconciles daily sales, following all cash handling standards.
Set up and Preparation
Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.
Inventories supplies daily and requisitions items as needed to meet par levels.
Additional Functions
Monitors customer traffic/buying trends and makes appropriate adjustments to improve service delivery.
Maintains sick line and fills open positions. Posts schedule on weekly basis.
Schedules employee time off according to established union contract.
Trains staff as assigned, and assists with orientation of new employees in a timely and efficient manner.
Confidentiality extends to all matters involving the University, its agents or employees and must use professional judgment in disseminating information as part of executing specific job responsibilities.
FT Dining $500 signing bonus after a 4‑month satisfactory probationary period is completed. Competitive salary and excellent benefits package including health, dental, paid holidays, free parking, free meals during working hours, free uniforms, free gym membership, tuition benefits, paid employee referral program, and a generous 403(b) match.
Job Requirements:
High School Diploma or equivalent.
A minimum of 3 years as a food service professional with a minimum of 1 year of supervisory experience.
Strong background in food preparation, a la carte, fast food, cooking and service.
Ability to interact with diverse and high‑volume customer base in a friendly and efficient manner.
Ability to use the time‑clock system properly, and record worked hours for processing.
Ability to add and subtract two‑digit numbers and to multiply and divide with tens and hundreds.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties.
Possess the ability to meet Bon Appetit unit specific uniform standards for this position.
Utilize all Personal Protective Equipment consistently per Bon Appetit guidelines.
Wear a cut‑resistant glove whenever using a sharp or potentially sharp tool or instrument.
Preferred Qualifications
Higher Education degree.
Equivalent combination of education and experience may be accepted at the University’s discretion.
Additional Information:
Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law.
RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809, Phone Number: (401) 254‑3123, Email Address: jstanley@rwu.edu.
PI281665532
#J-18808-Ljbffr
Title: Retail Lead, f/t - Dining Services
Location: Bristol, RI
Category: Dining Services
Posted On: Tue Jul 29 2025
Job Description The Retail Operation Attendant Lead Personnel is responsible for providing cash operation services and completing various support tasks during the assigned shift. The hours for this position may vary and include nights and weekends.
Essential Functions/Characteristics
Interacts professionally with other employees, customers, and suppliers.
Performs quality work within deadlines with or without direct supervision.
Works effectively as a team leader on all assignments.
Works independently while communicating and coordinating work efforts with other employees and organizations.
Cleaning Services
Cleans work areas, equipment and utensils, distributes supplies, utensils, and portable equipment.
Keeps cashier area clean, utilizing proper cleaning products and adhering to established sanitation standards.
Keeps customer tables, chairs, and counters clean and neat.
Compliance
Interacts with co‑workers to ensure compliance with company service standards, inventory and cash control procedures.
Monitors sanitation, food production, handling, and storage practices of assigned unit and ensures compliance with established standards.
Confidentiality
Extends to all matters involving the University, its agents or employees and must use professional judgment in disseminating information as part of executing specific job responsibilities.
Respects and maintains confidentiality, parameters of operation, professional protocols, and individual privacy.
Customer Service
Serves customers efficiently and friendly manner, resolves concerns seeking assistance from supervisors or management as needed.
Food Preparation
Stocks all customer supplies per direction of supervisor on duty.
Stocks, prepares, cooks, and serves all menu/food related items in unit assigned.
Washes, peels, cuts, and seeds vegetables and fruits.
Leadership
Accurately reports all cash receipts, makes deposits and files the appropriate paperwork daily.
Monitors standards and makes recommendations for improvements or cost reductions without sacrificing service quality standards.
Demonstrates understanding of departmental requirements and interprets intent accurately to staff members.
Maintains sick line and fills open positions.
Monitors customer traffic/buying trends and makes adjustments to improve service delivery.
Monitors daily performance and productivity of staff and ensures compliance with timetables and quality standards.
Posts schedule on a weekly basis.
Inspects assigned areas and reports substandard safety, security, or equipment conditions to Cash Operations Manager.
Schedules employee time off according to established union contract.
Trains staff as assigned, and assists with orientation of new employees in a timely and efficient manner.
Retail Operations
Compiles weekly inventory of all point of sale coolers, racks and walk‑in coolers.
Counts, verifies and reconciles daily sales, following all cash handling standards.
Set up and Preparation
Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.
Inventories supplies daily and requisitions items as needed to meet par levels.
Additional Functions
Monitors customer traffic/buying trends and makes appropriate adjustments to improve service delivery.
Maintains sick line and fills open positions. Posts schedule on weekly basis.
Schedules employee time off according to established union contract.
Trains staff as assigned, and assists with orientation of new employees in a timely and efficient manner.
Confidentiality extends to all matters involving the University, its agents or employees and must use professional judgment in disseminating information as part of executing specific job responsibilities.
FT Dining $500 signing bonus after a 4‑month satisfactory probationary period is completed. Competitive salary and excellent benefits package including health, dental, paid holidays, free parking, free meals during working hours, free uniforms, free gym membership, tuition benefits, paid employee referral program, and a generous 403(b) match.
Job Requirements:
High School Diploma or equivalent.
A minimum of 3 years as a food service professional with a minimum of 1 year of supervisory experience.
Strong background in food preparation, a la carte, fast food, cooking and service.
Ability to interact with diverse and high‑volume customer base in a friendly and efficient manner.
Ability to use the time‑clock system properly, and record worked hours for processing.
Ability to add and subtract two‑digit numbers and to multiply and divide with tens and hundreds.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties.
Possess the ability to meet Bon Appetit unit specific uniform standards for this position.
Utilize all Personal Protective Equipment consistently per Bon Appetit guidelines.
Wear a cut‑resistant glove whenever using a sharp or potentially sharp tool or instrument.
Preferred Qualifications
Higher Education degree.
Equivalent combination of education and experience may be accepted at the University’s discretion.
Additional Information:
Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law.
RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809, Phone Number: (401) 254‑3123, Email Address: jstanley@rwu.edu.
PI281665532
#J-18808-Ljbffr