Property Adjuster - Inside (Trainee) - Uniondale, NY - Hybrid
Allstate Insurance Company, Massapequa, New York, United States, 11758
Job Description
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.
A Day in the Life of an Inside Property Adjuster
As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working in this hybrid environment, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through Xactimate and ClaimsX Video Collaboration, as well as voice calls, email, and text messages. This role places a particular focus on water losses.
The Customer Service Expert – live into Allstate’s Claims Culture by caring, empowering, and restoring. The Investigator – confidently and independently investigate property claims. The Effective Communicator – use phone, email, and video to guide customers. The Negotiator – evaluate and negotiate settlements with customers, vendors, and claimants. The Problem Solver – utilize multiple tools and critical thinking skills. The Recorder – protect the company financially by documenting work accurately.
Schedule
8 – 4:30 pm Hybrid – Monday/Friday Remote, Tuesday/Wednesday/Thursday in‑office. Office location – 28‑07 Jackson Avenue Long Island City, NY 11101 or 1125 RXR Plaza, 11th Floor Uniondale, NY 11556.
Preferred Qualifications
1+ years of previous customer service experience. Previous industry experience is highly desired. Proficiency in Xactimate and other relevant software for virtual assessments. Ability to assess property damages and determine claim coverage. Excellent negotiation and communication skills for remote interactions. Independent work and efficient time management in a virtual work environment. Detail‑oriented and organized, focused on high‑quality claim resolutions. Residency near Long Island City or Uniondale, NY is mandatory.
Training
The training program builds a claims foundation and system knowledge. Ongoing training opportunities for continuous improvement are available.
Licensing Requirement
Must obtain an adjuster and/or appraiser license, including a background check within 60 days of hire. The Hiring Manager will work with the Centralized Licensing team to ensure proper licensing.
Sign‑On Bonus
You may be eligible for a $1,000 Licensing Sign‑On Bonus if you have the applicable active licenses needed for this role.
Allstate Benefits
Day‑1 benefits package including time off, healthcare, retirement, and more. Competitive pay with support for continuous development. Flexibility in scheduling and a time‑off policy for work/life balance. Initial and ongoing training for proficiency. Comprehensive benefits like 401K, education reimbursement, and programs to balance work with life.
Skills
Active Listening, Commutations, Critical Thinking, Customer Service, Empathy, Time Management, Working Independently.
Compensation
Compensation range: $64,350 – $131,300, based on experience and qualifications. Background investigation required.
EEO and Legal Notice
Allstate generally does not sponsor individuals for employment‑based visas for this position. Effective July 1 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy to discriminate against a prospective employee on the basis of veteran status. Allstate is committed to equal opportunity employment.
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At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.
A Day in the Life of an Inside Property Adjuster
As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working in this hybrid environment, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through Xactimate and ClaimsX Video Collaboration, as well as voice calls, email, and text messages. This role places a particular focus on water losses.
The Customer Service Expert – live into Allstate’s Claims Culture by caring, empowering, and restoring. The Investigator – confidently and independently investigate property claims. The Effective Communicator – use phone, email, and video to guide customers. The Negotiator – evaluate and negotiate settlements with customers, vendors, and claimants. The Problem Solver – utilize multiple tools and critical thinking skills. The Recorder – protect the company financially by documenting work accurately.
Schedule
8 – 4:30 pm Hybrid – Monday/Friday Remote, Tuesday/Wednesday/Thursday in‑office. Office location – 28‑07 Jackson Avenue Long Island City, NY 11101 or 1125 RXR Plaza, 11th Floor Uniondale, NY 11556.
Preferred Qualifications
1+ years of previous customer service experience. Previous industry experience is highly desired. Proficiency in Xactimate and other relevant software for virtual assessments. Ability to assess property damages and determine claim coverage. Excellent negotiation and communication skills for remote interactions. Independent work and efficient time management in a virtual work environment. Detail‑oriented and organized, focused on high‑quality claim resolutions. Residency near Long Island City or Uniondale, NY is mandatory.
Training
The training program builds a claims foundation and system knowledge. Ongoing training opportunities for continuous improvement are available.
Licensing Requirement
Must obtain an adjuster and/or appraiser license, including a background check within 60 days of hire. The Hiring Manager will work with the Centralized Licensing team to ensure proper licensing.
Sign‑On Bonus
You may be eligible for a $1,000 Licensing Sign‑On Bonus if you have the applicable active licenses needed for this role.
Allstate Benefits
Day‑1 benefits package including time off, healthcare, retirement, and more. Competitive pay with support for continuous development. Flexibility in scheduling and a time‑off policy for work/life balance. Initial and ongoing training for proficiency. Comprehensive benefits like 401K, education reimbursement, and programs to balance work with life.
Skills
Active Listening, Commutations, Critical Thinking, Customer Service, Empathy, Time Management, Working Independently.
Compensation
Compensation range: $64,350 – $131,300, based on experience and qualifications. Background investigation required.
EEO and Legal Notice
Allstate generally does not sponsor individuals for employment‑based visas for this position. Effective July 1 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy to discriminate against a prospective employee on the basis of veteran status. Allstate is committed to equal opportunity employment.
#J-18808-Ljbffr