
Senior Client Advocate: Retention & Growth Champion
Popmenu, Atlanta, Georgia, United States, 30383
A restaurant technology company in Atlanta seeks a Senior Client Advocate. The role involves helping customers realize value from the platform, specifically working with those considering cancellation. Ideal candidates will excel in relationship-building and problem-solving with a proactive attitude. Responsibilities include partnering with customers to address their concerns, recommending tailored solutions, and driving customer loyalty. Experience in customer-facing roles and subscription models is essential. The company offers competitive benefits and growth opportunities.
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