Customer Success Advocate — Retention, Growth & Equity Options

A restaurant technology company is seeking a Senior Client Advocate to help retain customers and enhance their satisfaction with the platform. The role requires strong interpersonal skills and the ability to manage difficult conversations with empathy. Responsibilities include addressing cancellation requests, understanding customer goals, and recommending tailored solutions to ensure long-term success. Ideal candidates should have background in subscription models and customer-facing roles. A supportive and innovative environment awaits the right individual. #J-18808-Ljbffr