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Customer Account Representative

BeloForm Craft, Cincinnati, Ohio, United States, 45208

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Company Description Beloform Craft is a growing production-focused company committed to precision, quality, and operational excellence. We support innovative manufacturing and creative production processes by combining skilled teamwork with efficient workflows. Our environment values reliability, attention to detail, and professional growth, offering team members the opportunity to develop long-term careers within a structured and supportive setting.

Job Description We are seeking a motivated and detail-oriented

Customer Account Representative

to serve as a key point of contact between our company and our clients. In this role, you will support account operations, ensure excellent customer experiences, and contribute to maintaining strong, long-lasting business relationships. This position is ideal for individuals who excel in communication, organization, and client-focused problem-solving.

Responsibilities

Serve as the primary liaison for assigned customer accounts

Respond promptly and professionally to client inquiries and requests

Maintain accurate records of client interactions and account activity

Coordinate internally to ensure timely and effective resolution of customer needs

Support account management processes and assist with documentation and reporting

Uphold company standards for service quality and professionalism

Qualifications

Strong written and verbal communication skills

Excellent organizational and time-management abilities

Ability to multitask and prioritize in a fast-paced environment

Customer-focused mindset with attention to detail

Proficiency in basic office and digital tools

Ability to work independently and as part of a team

Additional Information

Competitive salary ($54,000 – $59,000 per year)

Growth opportunities within a structured and supportive organization

Professional development and skill-building support

Collaborative and respectful work environment

Stable full-time position with long-term career potential

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