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Property Manager

JWB Real Estate Capital, Jacksonville, Florida, United States, 32290

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Location Jacksonville, Florida (in-office opportunity)

Our Mission JWB Property Management enhances the value of all assets under management through warmth, longevity, and exceptional customer service to each resident. This leads to maximized rent collection and renewal conversions and minimized maintenance expense for every client.

Who We Are JWB Property Management is the fastest growing property management company in Northeast Florida. As a privately-owned, client-focused company, JWB Property Management is focused on providing the highest quality service to our valued owners and residents.

Office Perks

FL Blue health insurance options

Humana dental insurance options

Paid time off (10 PTO, 8 sick/unplanned, 9 holidays)

Matching program to your charity of choice

Gym membership reimbursement

401K matching (4.5%) program through John Hancock

Free lunches daily

Volunteer & team-building events throughout the year

Personal & professional development opportunities

Parental leave

Childcare reimbursement

Relaxed business casual work environment

Compensation Structure $24.04/hr ($50,000/yr) — 40 hours per week

$4,000 Short Term Incentives/yr

Total Compensation: $54,000

The Opportunity The Property Manager is a critical position to our success as a company. The ideal candidate will be the main contact point for our residents and is expected to maintain our outstanding customer service track record. The person in this role builds our customer service reputation by handling rent collection and lease renewals for a portfolio of 600 homes. This position will require excellent organization and time management skills to exceed expectations for our residents and owners.

What You Are Great At (Responsibilities)

Facilitate rent collection and payments

Respond to phone calls and quickly adjust schedule as needs emerge

Communicate with Section 8 Dept and other community agencies

Responsible for lease renewals and resident relations

Provide superior customer service to JWB residents

Facilitate move out process with any residents vacating to ensure proper handling of utilities, possession of property, and expectation setting for move out related charges

Ensure positive move in experience for all residents

Mediate between staff and resident, and support maintenance staff when necessary, to ensure resident satisfaction

What You Have Already Achieved (Requirements)

College Degree Preferred (Minimum 2 years); High School Diploma Required

Appropriate Score on Predictive Index (part of JWB’s hiring process which applicant will receive after app submission)

Superior communication skills, collaborative with strong leadership and interpersonal skills

Work well in a team-oriented environment and analyze decisions with broad perspective

Results oriented leader with high level of self-motivation

Must be enthusiastic, creative and able to think both strategically and tactically

Highest level of personal and professional integrity and ethics

Strong customer service skills

Demonstrated proficiency in Microsoft Office, Google Docs, Internet applications and related software

Demonstrate effective and efficient decision-making skills

Who You’ll Work With

Our valued residents

Our preferred vendor list

Our internal property management, maintenance, and service teams

90+ internal teammates

Time Commitment 8:30a–5p Monday–Friday

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