Senior Account Manager

Overview
Remote role but must be based in New York

Company Overview
Our client is not your typical marketing agency. They\'re the ones brands call when they want to actually get young people—not just talk at them.

They team up with student audiences across the globe to create campaigns that feel real, not forced. Whether it\'s launching something new on campus, blowing up on social, or throwing an unforgettable live event—they make sure brands show up where student culture actually lives.

They don\'t guess what students care about. They ask. They listen. They create with them, not just for them. That\'s why what they do works—it\'s grounded in real voices, real lives, and a deep understanding of what\'s shaping the culture right now.

The Ideal Candidate
You are someone who understands how to build and run fully integrated campaigns, particularly aimed at student audiences. You\'ve worked on projects tied to the U.S. college market and know how to tailor messages and strategies to this space. Whether it\'s brand partnerships, on-the-ground experiences, or social-first storytelling, you\'ve helped bring campaigns to life from concept through execution.

You keep up with cultural and social trends and are able to adapt fast. You\'ve managed teams, handled budgets, kept timelines on track, and juggled multiple moving parts. You\'re as comfortable in a brainstorm as you are in a spreadsheet, and you bring a proactive, solutions-focused mindset to your work.

The Role
This is a remote role based in North America (preferably East Coast), managing projects across the U.S. and Canada. There will be travel for events and client meetings, along with occasional trips to the UK. While remote, you\'ll have access to a shared workspace (WeWork membership included) and are expected to work onsite three days a week.

You\'ll oversee a small team, ensuring top-tier execution and strong client relationships. Reporting to the Global Marketing Director (based on the West Coast), you\'ll help plan and deliver high-quality campaigns while identifying new opportunities for client growth. You\'ll play a key role in expanding business through smart account management and strategic thinking.

Key responsibilities

Overseeing budgets and ensuring profitability across client accounts

Leading and developing a team of up to three people

Identifying upsell opportunities and crafting proposals to secure additional revenue

Building strong client relationships and ensuring satisfaction throughout project lifecycles

Working across time zones and departments to keep projects aligned and on schedule

Supporting the agency\'s long-term growth with smart, creative solutions

What You Bring

3+ years in an account or client services role, ideally in an experiential, event, or social-driven agency

Familiarity with campaigns that span both online and in-person touchpoints

Experience managing student-focused programs and an understanding of Greek life and NIL marketing

Strong leadership and team development skills

Proven ability to handle multiple projects and deadlines in a fast-paced setting

Core Skills & Strengths

Systems thinker

– brings structure and clarity to projects and processes

Detail-oriented

– delivers polished work across decks, budgets, reports

Highly organized

– keeps everything running smoothly

Relationship-driven

– builds trust with clients, collaborators, and partners

Creative thinker

– contributes fresh ideas and explores new angles

Strong communicator

– clear and confident in writing and speaking

Culturally aware

– stays in tune with student culture and trends

Team energy

– contributes positively to team culture and momentum

24 days paid time off annually

Company pension

Performance-based bonus (for permanent staff)

Incentives for new business wins

Regular team activities and agency events

The role will be fully remote, however you will be provided with a WeWork membership and expected to complete 3 days per week within the office space

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