
Senior Enterprise Customer Success Leader - Remote
NTT America, Inc., Lansing, MI, United States
A leading technology solutions provider is seeking a Customer Success Manager to effectively manage enterprise customer accounts and drive satisfaction and growth through strategic initiatives. You will advocate for customers, resolve complex issues, and collaborate with internal teams to guarantee service excellence. The ideal candidate has over 6 years of experience in customer success, with a strong background in managing high-value accounts, and excellent communication and strategic thinking skills. This role also offers a competitive compensation package and opportunities for professional development.
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