Remote Cloud CCaaS Architect: Voice & IVR

A leading recruitment agency is seeking a Voice Phone Cloud Contact Center Architect located in Middletown, Pennsylvania. This role involves designing and implementing voice and contact center solutions with a focus on migrating services to a cloud environment. The ideal candidate will have extensive experience in contact center architecture, especially in a PCI compliant setting, and proficiency in Microsoft Dynamics. Occasional onsite meetings in Middletown are required, aligning with project activities and team coordination. #J-18808-Ljbffr