eCommerce Business Analyst
Insight Global, Northbrook, IL, United States
Senior Business Analyst – eCommerce
Location:
Remote (contract, converted to permanent in Northfield/Northbrook, IL) –
6‑Month Contract to Hire
–
Start: ASAP
Base pay range:
$50.00/hr – $70.00/hr
Requirements
At least 5 years of experience as a business analyst within an information systems or information technology organization.
Experience organizing and leading effective requirements elicitation workshops.
Experience producing detailed systems specifications.
Experience with detailed
functional testing .
Experience with
Web Commerce
or operating on the
eCommerce
platform (training will be provided for the right candidate).
Bonus Qualifications (not required)
Exposure to SAP, other ERP, ETL,
Commercetools , Magento, Bloomreach Search.
4‑year degree (or higher) in CS, IS, Engineering, or a related field, or equivalent work experience.
Self‑starter with ability to handle multiple tasks and priorities in a fast‑paced work environment.
Highly motivated and dependable with excellent communication and collaboration skills.
Experience working in the OTC health care space.
Job Description
Requirement Analysis & Documentation:
Gather, analyze, and document business and technical requirements for eCommerce solutions; translate business needs into user stories, acceptance criteria, and functional specifications; coordinate and prioritize deliverables with Product Owners/Stakeholders; elicit and document NFRs related to observability, monitoring, SRE, etc., using App Insights.
Technical Understanding & Collaboration:
Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows; bridge the gap between business and technical teams; participate in sprint planning and estimation; work with development teams to break down work into manageable tasks.
Proxy Product Owner (PO) Responsibilities:
Act as a Proxy PO, ensuring development teams have clear priorities and well‑defined requirements; own the product backlog; refine user stories; collaborate with stakeholders; drive backlog grooming, sprint planning, and ensure smooth delivery.
Stakeholder Engagement & Communication:
Collaborate with product managers, designers, developers, QA, and business stakeholders; communicate requirements, timelines, and priorities; collaborate with Enterprise DevOps and Cloud Teams; adhere to IT Department policies; work within an iterative SDLC.
Quality Assurance & UAT Support:
Support testing efforts by validating feature implementations; assist in UAT and ensure smooth deployment.
Operational Responsibilities:
Respond to inquiries about system functionality; troubleshoot and resolve configuration issues; perform system configurations; provide training and documentation.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Information Technology
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Remote (contract, converted to permanent in Northfield/Northbrook, IL) –
6‑Month Contract to Hire
–
Start: ASAP
Base pay range:
$50.00/hr – $70.00/hr
Requirements
At least 5 years of experience as a business analyst within an information systems or information technology organization.
Experience organizing and leading effective requirements elicitation workshops.
Experience producing detailed systems specifications.
Experience with detailed
functional testing .
Experience with
Web Commerce
or operating on the
eCommerce
platform (training will be provided for the right candidate).
Bonus Qualifications (not required)
Exposure to SAP, other ERP, ETL,
Commercetools , Magento, Bloomreach Search.
4‑year degree (or higher) in CS, IS, Engineering, or a related field, or equivalent work experience.
Self‑starter with ability to handle multiple tasks and priorities in a fast‑paced work environment.
Highly motivated and dependable with excellent communication and collaboration skills.
Experience working in the OTC health care space.
Job Description
Requirement Analysis & Documentation:
Gather, analyze, and document business and technical requirements for eCommerce solutions; translate business needs into user stories, acceptance criteria, and functional specifications; coordinate and prioritize deliverables with Product Owners/Stakeholders; elicit and document NFRs related to observability, monitoring, SRE, etc., using App Insights.
Technical Understanding & Collaboration:
Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows; bridge the gap between business and technical teams; participate in sprint planning and estimation; work with development teams to break down work into manageable tasks.
Proxy Product Owner (PO) Responsibilities:
Act as a Proxy PO, ensuring development teams have clear priorities and well‑defined requirements; own the product backlog; refine user stories; collaborate with stakeholders; drive backlog grooming, sprint planning, and ensure smooth delivery.
Stakeholder Engagement & Communication:
Collaborate with product managers, designers, developers, QA, and business stakeholders; communicate requirements, timelines, and priorities; collaborate with Enterprise DevOps and Cloud Teams; adhere to IT Department policies; work within an iterative SDLC.
Quality Assurance & UAT Support:
Support testing efforts by validating feature implementations; assist in UAT and ensure smooth deployment.
Operational Responsibilities:
Respond to inquiries about system functionality; troubleshoot and resolve configuration issues; perform system configurations; provide training and documentation.
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Information Technology
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