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Hybrid NYC CSM: Government SaaS Success

Zencity, New York, NY, United States


A mission-driven startup is seeking a Customer Success Manager in New York to act as a trusted advisor for clients, managing their lifecycle from onboarding to ongoing engagement. This role requires at least 3 years of related experience, particularly in B2B/B2G SaaS, and involves driving product adoption while maintaining comprehensive records. Candidates should possess strong interpersonal skills and a BA/BSc degree. This position is hybrid, requiring some office presence in NYC. #J-18808-Ljbffr