Ethics and Compliance Investigations Operations Specialist - Assistant Director
EY, Wichita, KS, United States
Ethics and Compliance Investigations Operations Specialist – Assistant Director
Location: Anywhere in Country
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity The Ethics and Compliance Investigations Team (ECIT) is a high‑performing, centralized team under Ethics, Compliance, and Risk Management (ECRM) that conducts and manages Code of Conduct related investigations. As an Investigations Operations Specialist in the ECIT, you’ll play an integral role in supporting our mission and operations and mitigating risk.
Your Key Responsibilities
Conduct, perform quality control reviews, and collate detailed reporting and analyses to identify and mitigate potential risks within the organization, including, but not limited to:
Monthly, quarterly, and/or ad hoc reports regarding conduct matters, ensuring accuracy and timeliness.
Regular and ad‑hoc data analyses to support various firm‑wide stakeholders with insights on conduct matters within their teams.
Support required firm responses to regulatory data requests.
Maintenance of centralized case management system to ensure accurate and thorough records and monitor aging of matters and related reporting.
Conduct regular input and audits of the centralized case management system.
Maintain accurate and thorough case records for EY/Ethics Hotline matters.
Consult with Global counterparts for EY/Ethics Hotline matters.
Perform thorough due diligence regarding personnel conduct history in advance of potential firm actions, including but not limited to performance separations and reductions in force.
Monitor the ECIT mailbox, routing emails to the appropriate recipient, and ensuring timely responses.
Facilitate the provision of information concerning substantiated matters to firm‑wide stakeholders.
Establish best practices around reporting.
May make recommendations for training, awareness, communications, and more.
May lead and/or participate in medium to large projects.
Share best practices and mentor others.
May supervise and/or mentor other team members.
May conduct investigation triage with input from key stakeholders.
You may also have opportunities to assist with the design, implementation, and updating of workflow or documentation processes and analytic efforts.
Skills and Attributes for Success
Proficient in Microsoft Office suite; advanced in Excel.
Substantial experience working with a case management system or similar tracking systems; specific experience with Navex is a plus.
Maintain the highest levels of confidentiality regarding personal data related to employee concerns and performance issues.
Ability to analyze and present confidential data in a meaningful way.
Foundational AI knowledge and prioritize implementation of automation.
Experience managing data mapping and migration projects into new software.
Excellent time management and project management skills; experience balancing multiple competing priorities in a high‑pressure environment.
Take full ownership of work products, driving to completion with minimal oversight and self‑review of your work, delivering high‑quality results.
Strong written and verbal communication skills; ability to communicate complex concepts in a straightforward way.
Quickly learn the business of the firm and develop a solid understanding of internal practices and procedures.
To qualify for this role, you must have:
Ability to interact with individuals at all levels within the firm and maintain professionalism and confidentiality.
Experience with code of conduct ethics employee‑related investigations.
Experience with compliance and documentation.
Previous experience with case management systems.
Strong attention to detail, time management and prioritization skills, with a solid track record of managing multiple projects simultaneously.
Bachelor’s degree or equivalent work experience preferred.
7+ years related work experience.
Experience working in or managing tracking software applications.
Ideally, you’ll also have:
Case management design experience.
What we look for We are looking for individuals who have a strong business acumen and personal leadership. Experienced professionals who are strategic, collaborative, and consultative and who can bring a fresh perspective will thrive in this environment.
What we offer you
A comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,300 to $180,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,600 to $204,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time‑off options.
Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40–60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on‑going basis.
For those living in California, please click here for additional information.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Professional Services
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate‑related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
#J-18808-Ljbffr
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity The Ethics and Compliance Investigations Team (ECIT) is a high‑performing, centralized team under Ethics, Compliance, and Risk Management (ECRM) that conducts and manages Code of Conduct related investigations. As an Investigations Operations Specialist in the ECIT, you’ll play an integral role in supporting our mission and operations and mitigating risk.
Your Key Responsibilities
Conduct, perform quality control reviews, and collate detailed reporting and analyses to identify and mitigate potential risks within the organization, including, but not limited to:
Monthly, quarterly, and/or ad hoc reports regarding conduct matters, ensuring accuracy and timeliness.
Regular and ad‑hoc data analyses to support various firm‑wide stakeholders with insights on conduct matters within their teams.
Support required firm responses to regulatory data requests.
Maintenance of centralized case management system to ensure accurate and thorough records and monitor aging of matters and related reporting.
Conduct regular input and audits of the centralized case management system.
Maintain accurate and thorough case records for EY/Ethics Hotline matters.
Consult with Global counterparts for EY/Ethics Hotline matters.
Perform thorough due diligence regarding personnel conduct history in advance of potential firm actions, including but not limited to performance separations and reductions in force.
Monitor the ECIT mailbox, routing emails to the appropriate recipient, and ensuring timely responses.
Facilitate the provision of information concerning substantiated matters to firm‑wide stakeholders.
Establish best practices around reporting.
May make recommendations for training, awareness, communications, and more.
May lead and/or participate in medium to large projects.
Share best practices and mentor others.
May supervise and/or mentor other team members.
May conduct investigation triage with input from key stakeholders.
You may also have opportunities to assist with the design, implementation, and updating of workflow or documentation processes and analytic efforts.
Skills and Attributes for Success
Proficient in Microsoft Office suite; advanced in Excel.
Substantial experience working with a case management system or similar tracking systems; specific experience with Navex is a plus.
Maintain the highest levels of confidentiality regarding personal data related to employee concerns and performance issues.
Ability to analyze and present confidential data in a meaningful way.
Foundational AI knowledge and prioritize implementation of automation.
Experience managing data mapping and migration projects into new software.
Excellent time management and project management skills; experience balancing multiple competing priorities in a high‑pressure environment.
Take full ownership of work products, driving to completion with minimal oversight and self‑review of your work, delivering high‑quality results.
Strong written and verbal communication skills; ability to communicate complex concepts in a straightforward way.
Quickly learn the business of the firm and develop a solid understanding of internal practices and procedures.
To qualify for this role, you must have:
Ability to interact with individuals at all levels within the firm and maintain professionalism and confidentiality.
Experience with code of conduct ethics employee‑related investigations.
Experience with compliance and documentation.
Previous experience with case management systems.
Strong attention to detail, time management and prioritization skills, with a solid track record of managing multiple projects simultaneously.
Bachelor’s degree or equivalent work experience preferred.
7+ years related work experience.
Experience working in or managing tracking software applications.
Ideally, you’ll also have:
Case management design experience.
What we look for We are looking for individuals who have a strong business acumen and personal leadership. Experienced professionals who are strategic, collaborative, and consultative and who can bring a fresh perspective will thrive in this environment.
What we offer you
A comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,300 to $180,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,600 to $204,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time‑off options.
Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40–60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on‑going basis.
For those living in California, please click here for additional information.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Administrative
Industries Professional Services
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate‑related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
#J-18808-Ljbffr