Director of Customer Experience & Care (Hybrid)

A leading water treatment company is seeking a Director of Customer Service in a hybrid role. The successful candidate will lead customer care for their multi-brand eCommerce business, ensuring alignment with company strategies. With over 10 years of experience in customer service leadership, the Director will drive excellence across customer interactions and oversee continuous improvement initiatives. Responsibilities include collaborating with cross-functional teams and enhancing service technology. Competitive salary and benefits offered. #J-18808-Ljbffr