Bilingual Customer Support Representative
Amerit Consulting, Chula Vista, California, United States, 91911
OVERVIEW:
Join a leading US Fortune 1,000 company that provides vital process services to Government Health and Human Services agencies nationwide. We are actively seeking an experienced
Bilingual Customer Support Representative
for a dynamic role. Position:
Bilingual Customer Support Representative Location:
Rancho Cordova, CA (Full address: 3130 Kilgore Road, Rancho Cordova, CA 95670) Duration:
3-4 months+ Contract with high potential for extension! Pay rate:
$20.25/hr on W2 Note: Initial training will be conducted onsite, with the flexibility to work remotely afterward. A high-speed wired internet connection is required for remote work. Work hours are 9 AM to 6 PM PST. Bilingual fluency
is required in
English
and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian. JOB DESCRIPTION: Minimum one year of experience in a related field. High School diploma, GED, or equivalent certification. Proficient in computer skills with the ability to quickly learn new software. Exemplary organizational and communication skills; comfortable in a fast-paced, deadline-driven environment. Able to multitask effectively while maintaining attention to detail. Works well independently and as part of a team. Preferred: Experience in health or human services and customer interaction in a call center setting. JOB RESPONSIBILITIES: Handle inbound calls and make outbound support calls, addressing inquiries and directing callers as necessary. Assist beneficiaries with enrollment transaction requests when appropriate. Stay updated on program knowledge, including policies and procedures. Ensure compliance with contract provisions relevant to this position. Adhere to applicable policies and procedures. Recruiter Contact Info Gurjant Singh Email: gurjant.singh@ If you're interested in this position and seeking rewarding employment within a company that values its team, we look forward to your application! Company Overview: Amerit Consulting
is a rapidly growing staffing and consulting firm founded in 2002. We provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies and regional organizations alike. With over 2,000 employees in 47 states, we aim to help clients operate efficiently and enhance customer satisfaction. Our commitment to our clients and employees is what sets us apart, and we take pride in fostering success through collaboration. Amerit Consulting is an equal opportunity employer and prohibits discrimination and harassment of any kind. This policy applies to all employment aspects including recruitment, hiring, promotion, and training. We consider applicants with criminal histories in compliance with local, state, and federal laws.
Join a leading US Fortune 1,000 company that provides vital process services to Government Health and Human Services agencies nationwide. We are actively seeking an experienced
Bilingual Customer Support Representative
for a dynamic role. Position:
Bilingual Customer Support Representative Location:
Rancho Cordova, CA (Full address: 3130 Kilgore Road, Rancho Cordova, CA 95670) Duration:
3-4 months+ Contract with high potential for extension! Pay rate:
$20.25/hr on W2 Note: Initial training will be conducted onsite, with the flexibility to work remotely afterward. A high-speed wired internet connection is required for remote work. Work hours are 9 AM to 6 PM PST. Bilingual fluency
is required in
English
and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian. JOB DESCRIPTION: Minimum one year of experience in a related field. High School diploma, GED, or equivalent certification. Proficient in computer skills with the ability to quickly learn new software. Exemplary organizational and communication skills; comfortable in a fast-paced, deadline-driven environment. Able to multitask effectively while maintaining attention to detail. Works well independently and as part of a team. Preferred: Experience in health or human services and customer interaction in a call center setting. JOB RESPONSIBILITIES: Handle inbound calls and make outbound support calls, addressing inquiries and directing callers as necessary. Assist beneficiaries with enrollment transaction requests when appropriate. Stay updated on program knowledge, including policies and procedures. Ensure compliance with contract provisions relevant to this position. Adhere to applicable policies and procedures. Recruiter Contact Info Gurjant Singh Email: gurjant.singh@ If you're interested in this position and seeking rewarding employment within a company that values its team, we look forward to your application! Company Overview: Amerit Consulting
is a rapidly growing staffing and consulting firm founded in 2002. We provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies and regional organizations alike. With over 2,000 employees in 47 states, we aim to help clients operate efficiently and enhance customer satisfaction. Our commitment to our clients and employees is what sets us apart, and we take pride in fostering success through collaboration. Amerit Consulting is an equal opportunity employer and prohibits discrimination and harassment of any kind. This policy applies to all employment aspects including recruitment, hiring, promotion, and training. We consider applicants with criminal histories in compliance with local, state, and federal laws.