Job Description
We are seeking a professional and customer-focused Customer Service Representative to support order entry and customer inquiries in a team-oriented office environment. This role is ideal for someone with strong communication skills, solid computer proficiency, and prior customer service experience who enjoys assisting customers and working collaboratively with a small team.
Pay:
$17.00/hr Shift:
Monday-Friday, 8:00 AM-5:00 PM Job Type:
Full-time Work Location:
In-person
Responsibilities: Input customer orders, credits, and invoicing information accurately and in a timely manner Respond to customer inquiries regarding orders via phone, email, and fax Assist customers with order issues and problem resolution Communicate professionally with customers, vendors, and internal team members Contact vendors and request samples as needed Perform administrative tasks including checking emails, faxes, and mail daily Assist with invoice scanning and documentation Write sample requests and special orders when necessary Attend required training sessions and customer service meetings Function as a collaborative team member within the department Perform other related duties as assigned Qualifications:
High School Diploma, GED, or equivalent Prior experience in customer service, call center, or a related role Foodservice industry experience preferred Strong computer skills, including keyboarding and ten-key Excellent listening, communication, and problem-solving skills Ability to multitask and work in a structured, standardized environment Ability to sit for extended periods and perform data entry tasks Team-oriented with a customer-first mindset
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).
We are seeking a professional and customer-focused Customer Service Representative to support order entry and customer inquiries in a team-oriented office environment. This role is ideal for someone with strong communication skills, solid computer proficiency, and prior customer service experience who enjoys assisting customers and working collaboratively with a small team.
Pay:
$17.00/hr Shift:
Monday-Friday, 8:00 AM-5:00 PM Job Type:
Full-time Work Location:
In-person
Responsibilities: Input customer orders, credits, and invoicing information accurately and in a timely manner Respond to customer inquiries regarding orders via phone, email, and fax Assist customers with order issues and problem resolution Communicate professionally with customers, vendors, and internal team members Contact vendors and request samples as needed Perform administrative tasks including checking emails, faxes, and mail daily Assist with invoice scanning and documentation Write sample requests and special orders when necessary Attend required training sessions and customer service meetings Function as a collaborative team member within the department Perform other related duties as assigned Qualifications:
High School Diploma, GED, or equivalent Prior experience in customer service, call center, or a related role Foodservice industry experience preferred Strong computer skills, including keyboarding and ten-key Excellent listening, communication, and problem-solving skills Ability to multitask and work in a structured, standardized environment Ability to sit for extended periods and perform data entry tasks Team-oriented with a customer-first mindset
All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status, or any other protected status under the law.
EverStaff is an equal opportunity employer (M/F/D/V/SO/GI).