Join Team Green!
GFL Environmental is North America's only major diversified environmental services company, offering career stability, growth opportunities, and the chance to make a positive impact every day. What You'll Do:
Provide outstanding customer service via phone, email, web, and in person Handle a high volume of inbound and outbound customer calls and inquiries Research, investigate, and resolve customer questions and concerns accurately and efficiently Communicate clearly with on-the-road employees to provide instructions and support Monitor, document, resolve, and report customer complaints and issues Track customer data, maintain account files, and generate work orders Download, distribute, and respond to customer email inquiries Scan contracts and maintain accurate records Work with supervisors to ensure all daily pick-ups are completed Promote a positive GFL Environmental image through professional communication Provide backup support for the Office Coordinator as needed Perform additional duties as assigned Comply with all company policies and applicable laws and regulations What's Required:
High School Diploma or GED Proficiency with Microsoft Outlook, Word, and Excel Ability to operate standard office equipment Strong verbal and written communication skills Excellent organization, data entry, and record-keeping skills Strong problem-solving abilities Ability to work in a fast-paced environment and meet deadlines Hazardous waste experience is an asset Physical & Work Conditions:
Ability to sit, stand, walk, use hands, talk, and hear Visual requirements include close, distance, color, peripheral, and depth vision Indoor office environment approximately 95% of the time Noise level is usually moderate What's in It for You:
Competitive wages Comprehensive benefits (including orthodontics & vision) 401K matching and profit sharing Paid time off Employee Assistance Program and life insurance Growth and advancement opportunities
GFL Environmental is North America's only major diversified environmental services company, offering career stability, growth opportunities, and the chance to make a positive impact every day. What You'll Do:
Provide outstanding customer service via phone, email, web, and in person Handle a high volume of inbound and outbound customer calls and inquiries Research, investigate, and resolve customer questions and concerns accurately and efficiently Communicate clearly with on-the-road employees to provide instructions and support Monitor, document, resolve, and report customer complaints and issues Track customer data, maintain account files, and generate work orders Download, distribute, and respond to customer email inquiries Scan contracts and maintain accurate records Work with supervisors to ensure all daily pick-ups are completed Promote a positive GFL Environmental image through professional communication Provide backup support for the Office Coordinator as needed Perform additional duties as assigned Comply with all company policies and applicable laws and regulations What's Required:
High School Diploma or GED Proficiency with Microsoft Outlook, Word, and Excel Ability to operate standard office equipment Strong verbal and written communication skills Excellent organization, data entry, and record-keeping skills Strong problem-solving abilities Ability to work in a fast-paced environment and meet deadlines Hazardous waste experience is an asset Physical & Work Conditions:
Ability to sit, stand, walk, use hands, talk, and hear Visual requirements include close, distance, color, peripheral, and depth vision Indoor office environment approximately 95% of the time Noise level is usually moderate What's in It for You:
Competitive wages Comprehensive benefits (including orthodontics & vision) 401K matching and profit sharing Paid time off Employee Assistance Program and life insurance Growth and advancement opportunities