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Muchas veces sers el primer punto de contacto, por lo que tu energa, actitud positiva y compromiso con el servicio marcarn la diferencia. Tu misin ser asegurar que cada interaccin sea clara, gil y profesional, fortaleciendo la confianza y la lealtad hacia Premier.\nResponsabilidades Principales

Atender y gestionar interacciones con clientes internos y externos, brindando una experiencia cordial, profesional y centrada en ayudar.\nOrientar al cliente sobre procesos, productos y servicios con claridad y precisin.\nCanalizar y dar seguimiento a consultas o situaciones especiales hasta su manejo adecuado.\nManejar mltiples casos simultneamente, estableciendo prioridades sin comprometer la calidad.\nMantener la calma y el enfoque en entornos dinmicos o de alto volumen de trabajo.\nIdentificar oportunidades de mejora en procesos y aportar ideas que eleven la experiencia del cliente.\nColaborar con otros equipos para asegurar una experiencia consistente y alineada con nuestros estndares de servicio.\nParticipar activamente en iniciativas que fortalezcan nuestra cultura centrada en el cliente.\nAsumir funciones adicionales segn las necesidades del negocio, demostrando adaptabilidad, iniciativa y compromiso frente a nuevos retos.\nRequisitos, Conocimientos, Desterezas Y Habilidades

Bachillerato en Administracin de Empresas o campo relacionado.\nMnimo 1 ao de experiencia en atencin al cliente o funciones similares.\nActitud entusiasta, positiva y orientada a soluciones.\nExcelentes destrezas interpersonales y capacidad para generar confianza.\nHabilidad para trabajar en ambientes dinmicos, manteniendo organizacin y precisin.\nCapacidad para manejar mltiples tareas y establecer prioridades de manera efectiva.\nAtencin al detalle y compromiso con altos estndares de calidad.\nConocimiento en herramientas colaborativas como Google Workspace y facilidad para aprender nuevas tecnologas y sistemas.\nComunicacin clara y profesional en espaol e ingls (oral y escrita).\nPasin por el servicio y compromiso con la excelencia en la atencin a clientes internos y externos.\nUn entorno dinmico donde podrs desarrollarte, aportar ideas y crecer profesionalmente, siendo parte de un equipo que trabaja con pasin y compromiso.\nnete a Premier y s parte de la experiencia que nos distingue!

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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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