Overview
Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream
is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role:
The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Responsibilities
An Aptitude for Connecting
— Must possess a strong sense for creating a sense of community, and the drive to create a positive experience for all residents and staff. Build relationships within the community, including vendor partners, regulatory, and social services partnerships. Adopt a collaborative approach to create favorable circumstances that foster success for the Organization and the communities. An Authentic Attitude
— Demonstrate an open and professional attitude when assessing and resolving resident and staff concerns. Seek resources throughout the organization via support services and senior leadership. An Approach that is Positive and Professional
— Practice active listening and ensure residents and staff feel seen, heard, and valued while resolving challenges. Qualifications
2+ years of sales and/or customer relations experience Low-income housing and tax credit experience is highly desired Bilingual (English & Spanish) highly desired Thrives in a fast-paced environment Flexible schedule that may include evenings and weekends Solid computer knowledge (Windows Word, Excel), internet, and e-mail Working knowledge of Yardi Voyager Property Management software Key Accountabilities
Greet and qualify all prospects Record all telephone and in-person visits on guest cards Inspect models and available “market-ready” units; communicate service needs to Community Manager Demonstrate community and apartment/model features; apply product knowledge to prospect needs and close the sale Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements Update availability report; process applications for approvals Ensure the apartment is ready for move-in on the agreed date Follow up on prospects that did not close and attempt to close again; refer to sister communities if needed Secure new resident signatures on paperwork; orient new residents to the community Assist in monitoring renewals; distribute and follow up on renewal notices Administrative
— Type lease and complete paperwork; input information in Yardi accurately and timely; maintain current resident files; distribute notices; maintain monthly commission records Resident Retention
— Receive calls and visits; listen to requests and concerns; coordinate maintenance; provide timely responses and follow up Maintain open communication with Community Manager and Maintenance Supervisor Contribute to cleanliness and curb appeal of the community Assist in planning resident events; participate as a host as directed by the Community Manager Adherence to Property Management Rules, Regulations, and Guidelines
— Conduct all business in accordance with company policies, Fair Housing, and applicable laws Under Compliance direction, manage compliance file maintenance where applicable Physical Demands & Working Conditions
Essential staff; report to work and follow safety and business protocols Frequent sitting and walking Repetitive computer, keyboard, mouse, and phone use Reading, writing, calculations, and verbal communication May work at elevated sites and on uneven ground Occasional squatting, bending, twisting, pushing, and pulling How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: Culture Built on Purpose and Core Values — A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more Growth based on achievement with emphasis on promoting from within Development opportunities including online training, classes, and coaching Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our DEI approach includes recruitment, compensation, professional development, promotions, and a work environment that encourages respectful communication, teamwork, and work/life balance. We embrace differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, and other characteristics. We aim to reflect diverse thoughts, backgrounds, and experiences at all levels of the organization. Compensation Range $19 - $20 USD
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Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.
Cultivating the American Dream
is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role:
The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. Responsibilities
An Aptitude for Connecting
— Must possess a strong sense for creating a sense of community, and the drive to create a positive experience for all residents and staff. Build relationships within the community, including vendor partners, regulatory, and social services partnerships. Adopt a collaborative approach to create favorable circumstances that foster success for the Organization and the communities. An Authentic Attitude
— Demonstrate an open and professional attitude when assessing and resolving resident and staff concerns. Seek resources throughout the organization via support services and senior leadership. An Approach that is Positive and Professional
— Practice active listening and ensure residents and staff feel seen, heard, and valued while resolving challenges. Qualifications
2+ years of sales and/or customer relations experience Low-income housing and tax credit experience is highly desired Bilingual (English & Spanish) highly desired Thrives in a fast-paced environment Flexible schedule that may include evenings and weekends Solid computer knowledge (Windows Word, Excel), internet, and e-mail Working knowledge of Yardi Voyager Property Management software Key Accountabilities
Greet and qualify all prospects Record all telephone and in-person visits on guest cards Inspect models and available “market-ready” units; communicate service needs to Community Manager Demonstrate community and apartment/model features; apply product knowledge to prospect needs and close the sale Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements Update availability report; process applications for approvals Ensure the apartment is ready for move-in on the agreed date Follow up on prospects that did not close and attempt to close again; refer to sister communities if needed Secure new resident signatures on paperwork; orient new residents to the community Assist in monitoring renewals; distribute and follow up on renewal notices Administrative
— Type lease and complete paperwork; input information in Yardi accurately and timely; maintain current resident files; distribute notices; maintain monthly commission records Resident Retention
— Receive calls and visits; listen to requests and concerns; coordinate maintenance; provide timely responses and follow up Maintain open communication with Community Manager and Maintenance Supervisor Contribute to cleanliness and curb appeal of the community Assist in planning resident events; participate as a host as directed by the Community Manager Adherence to Property Management Rules, Regulations, and Guidelines
— Conduct all business in accordance with company policies, Fair Housing, and applicable laws Under Compliance direction, manage compliance file maintenance where applicable Physical Demands & Working Conditions
Essential staff; report to work and follow safety and business protocols Frequent sitting and walking Repetitive computer, keyboard, mouse, and phone use Reading, writing, calculations, and verbal communication May work at elevated sites and on uneven ground Occasional squatting, bending, twisting, pushing, and pulling How Avanath Supports You
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation. We offer: Culture Built on Purpose and Core Values — A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more Growth based on achievement with emphasis on promoting from within Development opportunities including online training, classes, and coaching Diversity & Inclusion
Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our DEI approach includes recruitment, compensation, professional development, promotions, and a work environment that encourages respectful communication, teamwork, and work/life balance. We embrace differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, and other characteristics. We aim to reflect diverse thoughts, backgrounds, and experiences at all levels of the organization. Compensation Range $19 - $20 USD
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