Senior Service Designer - CX Strategy & Innovation

A global innovation firm is seeking a Service Designer with 5+ years of experience in service design or innovation consulting. The role involves mapping customer journeys, conducting qualitative research, and collaborating with cross-functional teams to create high-impact service artifacts. Strong skills in journey mapping and proficiency with tools like Figma are required. Ideal candidates will have experience in both physical and digital service ecosystems, alongside excellent storytelling and communication capabilities. #J-18808-Ljbffr