Key Account Manager E-Commerce
Murrelektronik North America, Suwanee, Georgia, United States, 30174
Overview
The Key Account Manager – E-Commerce is responsible for driving profitable growth and strengthening Murrelektronik’s presence across e-commerce platforms and key digital partners. This role manages strategic online accounts, develops and executes e-commerce sales strategies, and collaborates cross-functionally to optimize product listings, pricing, promotions, and customer experience. The ideal candidate builds strong customer relationships, leverages data and market insights, and ensures alignment with Murrelektronik’s brand and long-term digital growth strategy. Responsibilities
Manage and nurture relationships with our current E-Commerce distributors to ensure continued partnership success. Identify opportunities to grow sales volume and expand product assortment within existing E-Commerce accounts. Develop and implement strategic plans tailored to the unique needs of individual distributors to maximize business growth. Source, evaluate, and onboard new E-Commerce distributors to expand the company’s reach and market share. Collaborate closely with marketing, sales, operations, and product teams to align efforts that support distributor growth and customer satisfaction. Monitor account performance, prepare regular reports, and use data-driven insights to optimize account strategies. Act as the primary point of contact for E-Commerce distributor inquiries, resolving issues promptly and ensuring a high level of service. Stay up to date with E-Commerce market trends, competitor activity, and industry best practices to maintain a competitive edge. Collaborate with analysts and finance teams on pricing models to maximize profitability. Qualifications
Bachelor’s degree in Business, Industrial Automation, or related field 8+ years of experience SAP/ERP (preferred) Position Type and Work Hours
This is a full-time position, and hours of work and days are Monday through Friday, 8am to 5pm. (Hybrid Work Environment- 3 days in Office, 2 Days Remote) Travel
The position requires national travel a minimum of once a month. Other Information
Please note
this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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The Key Account Manager – E-Commerce is responsible for driving profitable growth and strengthening Murrelektronik’s presence across e-commerce platforms and key digital partners. This role manages strategic online accounts, develops and executes e-commerce sales strategies, and collaborates cross-functionally to optimize product listings, pricing, promotions, and customer experience. The ideal candidate builds strong customer relationships, leverages data and market insights, and ensures alignment with Murrelektronik’s brand and long-term digital growth strategy. Responsibilities
Manage and nurture relationships with our current E-Commerce distributors to ensure continued partnership success. Identify opportunities to grow sales volume and expand product assortment within existing E-Commerce accounts. Develop and implement strategic plans tailored to the unique needs of individual distributors to maximize business growth. Source, evaluate, and onboard new E-Commerce distributors to expand the company’s reach and market share. Collaborate closely with marketing, sales, operations, and product teams to align efforts that support distributor growth and customer satisfaction. Monitor account performance, prepare regular reports, and use data-driven insights to optimize account strategies. Act as the primary point of contact for E-Commerce distributor inquiries, resolving issues promptly and ensuring a high level of service. Stay up to date with E-Commerce market trends, competitor activity, and industry best practices to maintain a competitive edge. Collaborate with analysts and finance teams on pricing models to maximize profitability. Qualifications
Bachelor’s degree in Business, Industrial Automation, or related field 8+ years of experience SAP/ERP (preferred) Position Type and Work Hours
This is a full-time position, and hours of work and days are Monday through Friday, 8am to 5pm. (Hybrid Work Environment- 3 days in Office, 2 Days Remote) Travel
The position requires national travel a minimum of once a month. Other Information
Please note
this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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