For over two decades, UMI has been a leader in sourcing and distributing premium stone surfaces from around the world. Known for its curated selection of natural stone, quartz, porcelain, specialty slabs, and sinks, UMI ensures the highest standards of beauty and durability through partnerships with trusted global quarries and manufacturers. The company is dedicated to exceptional customer service, providing expert guidance throughout the selection process. UMI continuously expands its product offerings and stays ahead of industry trends, making it a trusted partner for both residential and large-scale commercial projects.
Role Description
We are seeking a motivated and customer-focused Inside Sales Representative for a full-time, on-site position located in Orlando, FL. The role involves building relationships with clients, managing accounts, generating and following up on leads, and working closely with customers to ensure satisfaction. Daily tasks include responding to inquiries, providing product information, and maintaining detailed records of customer interactions. The role requires a proactive approach to sales, effective communication, and a commitment to fostering positive client experiences. Qualifications
Experience in Inside Sales and Lead Generation, with a proven ability to meet sales targets Strong proficiency in Customer Service and Customer Satisfaction practices Skills in Account Management, including maintaining and growing long-term client relationships Excellent interpersonal, communication, and negotiation skills High level of organization and attention to detail Proficiency in CRM tools and Microsoft Office Suite Previous experience in the stone, construction, or related industries is a plus High school diploma or equivalent; bachelor’s degree in a relevant field is preferred
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We are seeking a motivated and customer-focused Inside Sales Representative for a full-time, on-site position located in Orlando, FL. The role involves building relationships with clients, managing accounts, generating and following up on leads, and working closely with customers to ensure satisfaction. Daily tasks include responding to inquiries, providing product information, and maintaining detailed records of customer interactions. The role requires a proactive approach to sales, effective communication, and a commitment to fostering positive client experiences. Qualifications
Experience in Inside Sales and Lead Generation, with a proven ability to meet sales targets Strong proficiency in Customer Service and Customer Satisfaction practices Skills in Account Management, including maintaining and growing long-term client relationships Excellent interpersonal, communication, and negotiation skills High level of organization and attention to detail Proficiency in CRM tools and Microsoft Office Suite Previous experience in the stone, construction, or related industries is a plus High school diploma or equivalent; bachelor’s degree in a relevant field is preferred
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