Marketing Leads Coordinator

Overview Tooth By Sunny is seeking a highly motivated Marketing Leads Coordinator to support our patient acquisition efforts. This role is dedicated to the front end of the patient journey, converting incoming inquiries and marketing leads into scheduled new-patient appointments. Unlike traditional scheduling or case acceptance roles, this position focuses on lead engagement, recall outreach, and creating an outstanding first impression that drives patients to book. The ideal candidate brings dental experience, strong phone presence, and a strong understanding of dental office workflows.

Compensation:

$25-27 per hour, based on experience

Schedule & Work Environment

Monday & Tuesday: In-office

Friday, Saturday, Sunday: Remote (company laptop provided)

Weekend availability is required and non-negotiable

Key Responsibilities

Convert inbound marketing inquiries and leads into scheduled new-patient appointments

Manage outbound follow-up to marketing leads to maximize conversion rates

Schedule appointments and document lead activity using Dentrix

Perform recall outreach and reactivation of existing patients as assigned

Track and report on lead conversions, show rates, and recall performance

Communicate clearly and professionally with the office team

Operate independently once trained, maintaining consistent follow-through and accountability

Required Qualifications

Dental experience required (Dental Assistant or Treatment Coordinator background strongly preferred)

Experience with new-patient scheduling, recall, or patient engagement

Proven success in lead conversion or phone-based patient communication

Proficiency with dental software (Dentrix preferred)

Strong verbal communication skills and professional phone presence

Highly organized, reliable, and results-oriented

Comfortable managing multiple inbound and outbound workflows

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