Residential Real Estate Sales Coordinator/Executive Assistant
Capstone Realty Professionals, Phoenix, Arizona, United States, 85003
Sales Coordinator (Real Estate Brokerage)
This is not a task-only role.
This is a people + process role.
Capstone Realty Professionals is a growing real estate brokerage built on ownership, accountability, and genuine relationships. We’re looking for a Sales Coordinator who can keep deals moving and help cultivate relationships with prospective buyers and sellers.
If you enjoy connecting with people, following up consistently, and taking pride in helping clients feel supported — while also keeping operations tight — this role will feel energizing.
If you prefer minimal client interaction or only completing assigned tasks, this role will not be a fit.
What You’ll Be Responsible For Sales & Relationship Support
Engaging with prospective buyers and sellers through follow-up calls, texts, and emails
Nurturing warm and early-stage leads until they’re ready to be handed off to an agent
Acting as a friendly, professional point of contact that reflects Capstone’s standards
Maintaining organized, consistent communication in our CRM
Ensuring no opportunity falls through the cracks due to lack of follow-up
Sales Operations & Coordination
Supporting the sales team by coordinating timelines, documentation, and communication
Anticipating agent and client needs before they become problems
Proactively identifying process gaps and suggesting improvements
Owning tasks through completion — not passing problems along
Serving as a connector between sales, operations, and leadership
What Success Looks Like
Prospective clients feel cared for, informed, and confident engaging with Capstone
Agents receive warm, well-prepared handoffs instead of cold leads
Follow-up is consistent, timely, and human — not robotic
Operational issues are resolved early and rarely escalated
Leadership trusts you because things simply get handled
Who This Role Is For
You enjoy talking with people and building rapport
You are proactive, organized, and detail-aware without being rigid
You take ownership and don’t wait to be asked
You’re comfortable representing a brand and setting a professional tone
You understand that relationships drive revenue — and operations protect it
Who This Role Is Not For
Someone who avoids phone calls or client-facing communication
Someone who prefers strictly back-office work
Someone who needs constant direction or reassurance
Someone who sees follow-up as “extra” rather than essential
Why This Role Matters This role sits at the intersection of growth and execution. You help turn interest into trust and trust into transactions — while ensuring the sales engine runs smoothly behind the scenes. As Capstone grows, this role will expand in responsibility, influence, and impact.
This person will be working with the Broker on a daily basis. Experience in a fast-paced environment is important. Knowledge of Follow Up Boss, Appfolio, and/or Transaction Room is a bonus. Experience with transaction coordination is a plus. Dialogue with clients will be mandatory so a good phone presence and customer service are paramount.
This job is base plus bonuses based on individual and team performance.
Capstone is a growing real estate brokerage that offers clients a better real estate experience through transparency, experience, and education. Our core values: Be Humble, Stay Curious, Show Up, Make The Call, and Level Up, are values our team tries to embody every day.
We look forward to hearing from you!
#J-18808-Ljbffr
This is a people + process role.
Capstone Realty Professionals is a growing real estate brokerage built on ownership, accountability, and genuine relationships. We’re looking for a Sales Coordinator who can keep deals moving and help cultivate relationships with prospective buyers and sellers.
If you enjoy connecting with people, following up consistently, and taking pride in helping clients feel supported — while also keeping operations tight — this role will feel energizing.
If you prefer minimal client interaction or only completing assigned tasks, this role will not be a fit.
What You’ll Be Responsible For Sales & Relationship Support
Engaging with prospective buyers and sellers through follow-up calls, texts, and emails
Nurturing warm and early-stage leads until they’re ready to be handed off to an agent
Acting as a friendly, professional point of contact that reflects Capstone’s standards
Maintaining organized, consistent communication in our CRM
Ensuring no opportunity falls through the cracks due to lack of follow-up
Sales Operations & Coordination
Supporting the sales team by coordinating timelines, documentation, and communication
Anticipating agent and client needs before they become problems
Proactively identifying process gaps and suggesting improvements
Owning tasks through completion — not passing problems along
Serving as a connector between sales, operations, and leadership
What Success Looks Like
Prospective clients feel cared for, informed, and confident engaging with Capstone
Agents receive warm, well-prepared handoffs instead of cold leads
Follow-up is consistent, timely, and human — not robotic
Operational issues are resolved early and rarely escalated
Leadership trusts you because things simply get handled
Who This Role Is For
You enjoy talking with people and building rapport
You are proactive, organized, and detail-aware without being rigid
You take ownership and don’t wait to be asked
You’re comfortable representing a brand and setting a professional tone
You understand that relationships drive revenue — and operations protect it
Who This Role Is Not For
Someone who avoids phone calls or client-facing communication
Someone who prefers strictly back-office work
Someone who needs constant direction or reassurance
Someone who sees follow-up as “extra” rather than essential
Why This Role Matters This role sits at the intersection of growth and execution. You help turn interest into trust and trust into transactions — while ensuring the sales engine runs smoothly behind the scenes. As Capstone grows, this role will expand in responsibility, influence, and impact.
This person will be working with the Broker on a daily basis. Experience in a fast-paced environment is important. Knowledge of Follow Up Boss, Appfolio, and/or Transaction Room is a bonus. Experience with transaction coordination is a plus. Dialogue with clients will be mandatory so a good phone presence and customer service are paramount.
This job is base plus bonuses based on individual and team performance.
Capstone is a growing real estate brokerage that offers clients a better real estate experience through transparency, experience, and education. Our core values: Be Humble, Stay Curious, Show Up, Make The Call, and Level Up, are values our team tries to embody every day.
We look forward to hearing from you!
#J-18808-Ljbffr