Senior IT Helpdesk Specialist — Hybrid, Cross-Platform Support

A leading technology solutions provider in Phoenix is looking for a Senior IT Helpdesk Specialist to enhance customer service through advanced technical support. The role includes managing hardware, software, and network issues, leading a team of technicians, and continuous improvement of IT processes. Candidates should have a Bachelor’s degree in IT or related fields and 4–6 years of relevant experience, including proficiency in Windows, macOS, Office 365, and tools like Jira Service Management. A robust benefits package is included. #J-18808-Ljbffr