Salesforce CX Cloud Technical Architect

Responsibilities Analyze complex business requirements and design scalable, high-quality Salesforce solutions Lead solution design, provide architectural guidance, and ensure best practices are followed Develop, customize, and deploy Salesforce applications and components using modern Salesforce technologies Implement and maintain integrations between Salesforce and external systems using APIs and middleware platforms Review code, mentor development teams, and drive technical excellence Conduct thorough testing to ensure reliability, performance, and quality of Salesforce solutions Manage deployments across environments and support release management activities Create and maintain clear technical documentation for solutions, configurations, and development standards Collaborate closely with business analysts, product owners, and stakeholders to deliver effective solutions Provide ongoing support, maintenance, and enhancements for Salesforce applications Required Skill 8 plus years of experience in Salesforce development and Architecture roles Strong hands-on experience with Salesforce Financial Cloud and CX Cloud Recent and extensive experience developing Lightning Web Components LWC Proven experience designing and implementing integrations using middleware such as MuleSoft, Boomi, or Apigee Strong expertise in Salesforce development using Apex, Visualforce, LWC, and core platform features Experience with Salesforce customization including objects, fields, page layouts, record types, workflows, and automation Bachelor’s degree or equivalent in Computer Science or a related field Desired Skill Experience integrating Salesforce with communication platforms such as Genesys, Five9, Twilio, or similar tools Hands-on experience with CI CD pipelines and deployment tools such as Copado Strong understanding of API based integrations and enterprise integration patterns Excellent communication skills with the ability to collaborate effectively with business and technical stakeholders Strong leadership, mentoring, and code review capabilities Interested candidates are encouraged to apply to this job and explore an exciting opportunity to lead impactful Salesforce implementations. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-AW1 #LI-Onsite