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Customer Account Representative

Pro Transport, Inc., Jacksonville, Florida, United States, 32290

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As a Logistics Account Executive at Pro Transport, you’ll play a key role in managing and expanding our customer base while ensuring smooth and efficient freight operations. You will build strong client relationships, coordinate shipments, negotiate rates, and proactively identify new business opportunities to drive growth and profitability.

Key Responsibilities

Manage and grow existing customer accounts while prospecting new clients.

Develop and maintain strong relationships with our partners.

Monitor shipment progress to ensure on-time, cost-effective delivery.

Provide exceptional customer service and communication throughout each shipment.

Answer customer phone calls.

Qualifications

Proven experience in Container Drayage.

Excellent communication, customer service, and relationship-building skills.

Strong organizational and multitasking abilities in a fast-paced environment.

Proficiency with transportation management systems (TMS) or logistics software.

Prior experience in the transportation or logistics industry is highly desirable.

Why Join Pro Transport

Established and reputable company with over 27 years of success.

Family Owned and Operated. We are not an agency.

Opportunities for growth, leadership, and professional development.

Competitive salary and performance-based incentives.

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