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Area Leasing Specialist

Portico PM, Dallas, Texas, United States, 75215

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Portico has an amazing opportunity to join our team as an

Area Leasing Specialist!

This position will support multiple communities within our

Dallas/Fort Worth

portfolio .

Job Summary The Area Leasing Specialist provides leasing, marketing, and resident service support to multiple apartment communities within an assigned region. This role focuses on driving occupancy, supporting renewals, delivering exceptional customer service, and assisting on‑site teams with leasing and marketing initiatives. The Area Leasing Specialist plays a key role in ensuring a consistent, high‑quality leasing experience across communities.

Key Responsibilities Leasing & Sales

Respond promptly to phone, email, and online leasing inquiries

Convert leads into tours and lease applications

Conduct professional, personalized tours and present community features and amenities

Process applications, verify documentation, and communicate approval or denial within required timelines

Prepare lease files, move‑in documentation, keys, and welcome materials

Coordinate move‑ins and communicate timelines with office and maintenance teams

Promote rentable items such as garages, parking, and appliances

Marketing & Outreach

Ensure leasing offices, models, and tour paths are clean, welcoming, and tour‑ready

Support outreach activities, marketing initiatives, and community events

Assist with competitor market surveys and data collection

Participate in marketing and leasing meetings as assigned

Resident Relations & Retention

Deliver responsive, courteous, and professional service to residents and prospects

Assist with renewals, lease expirations, and notices‑to‑vacate

Document resident requests and coordinate with maintenance teams as needed

Support resident satisfaction and retention initiatives

Administrative & Office Support

Maintain accurate and timely data entry in property management systems

Organize leasing files, reports, and marketing materials

Respond to emails, messages, and inquiries promptly

Follow company safety policies and Fair Housing guidelines

Team Collaboration

Partner effectively with on‑site management, leasing, and maintenance teams

Support leasing needs across multiple communities within the region

Assist with special projects and additional assignments as needed

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