Credit & Collections Specialist
Location:
Coral Springs, FL Job Id: 2474 # of Openings: 1 JOB RESPONSIBILITIES
The Credit & Collections Specialist’s goal is to reduce company’s receivables by monitoring customer’s accounts past due balances, contacting them and securing payments on an ongoing basis. Collaboration across teams is critical as well as adequate communication skills. Overall: excel on internal and external customer service. Schedule:
9am - 6pm Essential Responsibilities
include the following. Other duties and special projects may be assigned. Weekly review of the AR Aging Report in order to execute the collection process on the assigned accounts/targets for the week. Daily contact with customers to collect funds, negotiate payments, secure payments and determine if other actions are needed. Process customer payments and resolves any potential credit card declines. Researches and assesses if delinquent accounts should be escalated to management or should be forward to collection’s agency. Reviews credit limit for and provides recommendations on those changes. Evaluates orders on credit hold to determine if orders should be released. Ongoing interaction with other teams that support and/or collaborate on the process of collections (Cash Application, Payment Queue) and/or collaborate on payment disputes. Research and makes decisions on finance charges and other disputed invoices within company’s guidelines. Negotiate with delinquent customers and set up adequate payment plan. Performs account reconciliations in order to resolve unidentified deductions or cash application. issues that will ultimately result on future incoming payments and reduce of receivables. Work with direct supervisor on escalations and communicate potential demand letters. Provide training for new employees or processes. Review progress of KPIs with management. Answer inbound customer calls. Send open items report as needed. Sort Collections email inbox. Assist management on ad-hoc requests. Supervisory Responsibilities:
None QUALIFICATIONS
Required Qualifications High school diploma A minimum of two plus years with major business to business credit and collections experience required. General PC applications MS Office applications Experience with A/R systems Desired Qualifications College degree in Accounting, Finance, or Business WDS experience is a plus For U.S. Candidates Compensation Range The anticipated base salary range for this position is $25.00/hr. This represents the good-faith estimate of the compensation range at the time of posting. Actual pay will be based on job-related factors, which may include: Geographic location Education and qualifications Job-related skills Internal equity considerations Applicable minimum wage laws This position may also be eligible for a bonus and/or commission plan, subject to the terms of the applicable plan. Depending on eligibility and position, employees and/or eligible dependents may participate in Company-sponsored benefit programs, which may include: Medical, dental, and vision insurance Life and group life insurance Voluntary supplemental life insurance Supplemental health benefits (critical illness, hospital, accident) Short- and long-term disability Paid family leave (where applicable by state law) 401(k) plan Eligible U.S. employees receive the following time-off benefits (subject to Company policy and applicable state/local laws): Paid vacation and/or sick time Paid holidays Birthday PTO (Some states require front-loaded sick leave; others accrue. The Company will comply with all applicable local requirements.) Accessibility and Accommodations Upon request and consistent with applicable law, ABB Optical will provide reasonable accommodations to individuals with disabilities during the application and hiring process. To request an accommodation, please emailHR@abboptical.com and include your name and contact information so we can follow up promptly. Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability. International Candidates The compensation and benefits information in this posting applies to candidates hired in the United States. Candidates hired outside the United States will receive compensation and benefits aligned with their local market.
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Location:
Coral Springs, FL Job Id: 2474 # of Openings: 1 JOB RESPONSIBILITIES
The Credit & Collections Specialist’s goal is to reduce company’s receivables by monitoring customer’s accounts past due balances, contacting them and securing payments on an ongoing basis. Collaboration across teams is critical as well as adequate communication skills. Overall: excel on internal and external customer service. Schedule:
9am - 6pm Essential Responsibilities
include the following. Other duties and special projects may be assigned. Weekly review of the AR Aging Report in order to execute the collection process on the assigned accounts/targets for the week. Daily contact with customers to collect funds, negotiate payments, secure payments and determine if other actions are needed. Process customer payments and resolves any potential credit card declines. Researches and assesses if delinquent accounts should be escalated to management or should be forward to collection’s agency. Reviews credit limit for and provides recommendations on those changes. Evaluates orders on credit hold to determine if orders should be released. Ongoing interaction with other teams that support and/or collaborate on the process of collections (Cash Application, Payment Queue) and/or collaborate on payment disputes. Research and makes decisions on finance charges and other disputed invoices within company’s guidelines. Negotiate with delinquent customers and set up adequate payment plan. Performs account reconciliations in order to resolve unidentified deductions or cash application. issues that will ultimately result on future incoming payments and reduce of receivables. Work with direct supervisor on escalations and communicate potential demand letters. Provide training for new employees or processes. Review progress of KPIs with management. Answer inbound customer calls. Send open items report as needed. Sort Collections email inbox. Assist management on ad-hoc requests. Supervisory Responsibilities:
None QUALIFICATIONS
Required Qualifications High school diploma A minimum of two plus years with major business to business credit and collections experience required. General PC applications MS Office applications Experience with A/R systems Desired Qualifications College degree in Accounting, Finance, or Business WDS experience is a plus For U.S. Candidates Compensation Range The anticipated base salary range for this position is $25.00/hr. This represents the good-faith estimate of the compensation range at the time of posting. Actual pay will be based on job-related factors, which may include: Geographic location Education and qualifications Job-related skills Internal equity considerations Applicable minimum wage laws This position may also be eligible for a bonus and/or commission plan, subject to the terms of the applicable plan. Depending on eligibility and position, employees and/or eligible dependents may participate in Company-sponsored benefit programs, which may include: Medical, dental, and vision insurance Life and group life insurance Voluntary supplemental life insurance Supplemental health benefits (critical illness, hospital, accident) Short- and long-term disability Paid family leave (where applicable by state law) 401(k) plan Eligible U.S. employees receive the following time-off benefits (subject to Company policy and applicable state/local laws): Paid vacation and/or sick time Paid holidays Birthday PTO (Some states require front-loaded sick leave; others accrue. The Company will comply with all applicable local requirements.) Accessibility and Accommodations Upon request and consistent with applicable law, ABB Optical will provide reasonable accommodations to individuals with disabilities during the application and hiring process. To request an accommodation, please emailHR@abboptical.com and include your name and contact information so we can follow up promptly. Equal Opportunity Employer ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability. International Candidates The compensation and benefits information in this posting applies to candidates hired in the United States. Candidates hired outside the United States will receive compensation and benefits aligned with their local market.
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