Danish Speaking Customer Service Representative – Portugal / Remote
Phiture, New Bremen, Ohio, United States
Overview
Location:
Portugal (Remote)
Language:
Danish (C1/C2) + English (B2)
Contract:
Full-time, Indefinite
Schedule:
Monday–Friday | 08:00–17:00
We are hiring
Danish-speaking Customer Service Representatives
to support a
leading European automotive group , working across premium and mass-market automotive brands.
This role is ideal for professionals who enjoy customer interaction, problem-solving, and delivering a high-quality service experience in a structured, remote environment.
Responsibilities
Handle customer inquiries via phone, chat, and email
Provide accurate information related to vehicles, services, warranties, and digital solutions
Maintain clear and detailed documentation in CRM systems
Resolve customer issues with professionalism, empathy, and efficiency
Stay updated on brand policies, services, and processes
Collaborate with colleagues to continuously improve the customer journey
Requirements
Danish C1/C2 or native
English B2
At least 1 year of experience in customer service or call center environments
Interest in automotive topics and digital tools
Strong communication, documentation, and problem-solving skills
Ability to work independently in a remote setup
Compensation & Benefits
Base salary: €1,500 gross × 14 months
Complexity bonus: €80 × 11 months
Meal allowance: €7.63 per working day
RELOCATION AVAILABLE
Health insurance: from day 1 (free after 6 months)
Welcome bonus paid monthly during the first year (attendance-based)
Referral bonus program
Full paid training and ongoing coaching
Career development programs
Note: Welcome bonus entitlement depends on attendance and should not be considered part of fixed salary.
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Portugal (Remote)
Language:
Danish (C1/C2) + English (B2)
Contract:
Full-time, Indefinite
Schedule:
Monday–Friday | 08:00–17:00
We are hiring
Danish-speaking Customer Service Representatives
to support a
leading European automotive group , working across premium and mass-market automotive brands.
This role is ideal for professionals who enjoy customer interaction, problem-solving, and delivering a high-quality service experience in a structured, remote environment.
Responsibilities
Handle customer inquiries via phone, chat, and email
Provide accurate information related to vehicles, services, warranties, and digital solutions
Maintain clear and detailed documentation in CRM systems
Resolve customer issues with professionalism, empathy, and efficiency
Stay updated on brand policies, services, and processes
Collaborate with colleagues to continuously improve the customer journey
Requirements
Danish C1/C2 or native
English B2
At least 1 year of experience in customer service or call center environments
Interest in automotive topics and digital tools
Strong communication, documentation, and problem-solving skills
Ability to work independently in a remote setup
Compensation & Benefits
Base salary: €1,500 gross × 14 months
Complexity bonus: €80 × 11 months
Meal allowance: €7.63 per working day
RELOCATION AVAILABLE
Health insurance: from day 1 (free after 6 months)
Welcome bonus paid monthly during the first year (attendance-based)
Referral bonus program
Full paid training and ongoing coaching
Career development programs
Note: Welcome bonus entitlement depends on attendance and should not be considered part of fixed salary.
#J-18808-Ljbffr