Dutch Speaking Customer Service Representative – Lisbon (On-site)
Cross Border Talents, New York, New York, United States
Dutch Speaking Customer Service Representative – Lisbon (On-site)
Location:
Lisbon, Portugal Work Model:
On-site Start Date:
8 January 2026
Working Hours
Monday to Friday:
08:00 AM – 08:00 PM (Rotational shifts)
Saturday & Sunday:
08:00 AM – 05:00 PM
Days Off:
2 rotational days
Role Overview As a
Customer Service Representative , you will be responsible for delivering high-quality customer support, handling inquiries efficiently, and ensuring a positive customer experience in
Dutch . No previous experience is required.
Responsibilities
Handle customer inquiries via phone, email, or chat in
Dutch
Provide accurate information and resolve issues in a timely manner
Ensure high levels of customer satisfaction
Document customer interactions according to internal procedures
Collaborate with internal teams when needed
Requirements
Dutch C2 level
(mandatory)
Good level of
English
Strong communication and problem-solving skills
Customer-oriented mindset
Availability to work in rotational shifts
Contract & Compensation
Contract Type:
Fixed-term contract (CDD) – 6 months
Base Salary:
1,100 € per year (paid over 14 months)
Performance Bonus:
135 € per year (14 months)
Complexity Bonus:
120 € per year (11 months)
Relocation Support Relocation support is available. Full details will be shared in the next step of the process.
#J-18808-Ljbffr
Lisbon, Portugal Work Model:
On-site Start Date:
8 January 2026
Working Hours
Monday to Friday:
08:00 AM – 08:00 PM (Rotational shifts)
Saturday & Sunday:
08:00 AM – 05:00 PM
Days Off:
2 rotational days
Role Overview As a
Customer Service Representative , you will be responsible for delivering high-quality customer support, handling inquiries efficiently, and ensuring a positive customer experience in
Dutch . No previous experience is required.
Responsibilities
Handle customer inquiries via phone, email, or chat in
Dutch
Provide accurate information and resolve issues in a timely manner
Ensure high levels of customer satisfaction
Document customer interactions according to internal procedures
Collaborate with internal teams when needed
Requirements
Dutch C2 level
(mandatory)
Good level of
English
Strong communication and problem-solving skills
Customer-oriented mindset
Availability to work in rotational shifts
Contract & Compensation
Contract Type:
Fixed-term contract (CDD) – 6 months
Base Salary:
1,100 € per year (paid over 14 months)
Performance Bonus:
135 € per year (14 months)
Complexity Bonus:
120 € per year (11 months)
Relocation Support Relocation support is available. Full details will be shared in the next step of the process.
#J-18808-Ljbffr