Dutch Speaking Customer Service Representative – Lisbon
Cross Border Talents, New York, New York, United States
Dutch Speaking Customer Service Representative – Lisbon (On-site)
Location:
Lisbon, Portugal Work Model:
On-site Start Date:
8 January 2026 Working Hours
Monday to Friday:
08:00 AM – 08:00 PM (Rotational shifts) Saturday & Sunday:
08:00 AM – 05:00 PM Days Off:
2 rotational days Role Overview
As a
Customer Service Representative , you will be responsible for delivering high-quality customer support, handling inquiries efficiently, and ensuring a positive customer experience in
Dutch . No previous experience is required. Responsibilities
Handle customer inquiries via phone, email, or chat in
Dutch Provide accurate information and resolve issues in a timely manner Ensure high levels of customer satisfaction Document customer interactions according to internal procedures Collaborate with internal teams when needed Requirements
Dutch C2 level
(mandatory) Good level of
English Strong communication and problem-solving skills Customer-oriented mindset Availability to work in rotational shifts Contract & Compensation
Contract Type:
Fixed-term contract (CDD) – 6 months Base Salary:
1,100 € per year (paid over 14 months) Performance Bonus:
135 € per year (14 months) Complexity Bonus:
120 € per year (11 months) Relocation Support
Relocation support is available. Full details will be shared in the next step of the process.
#J-18808-Ljbffr
Location:
Lisbon, Portugal Work Model:
On-site Start Date:
8 January 2026 Working Hours
Monday to Friday:
08:00 AM – 08:00 PM (Rotational shifts) Saturday & Sunday:
08:00 AM – 05:00 PM Days Off:
2 rotational days Role Overview
As a
Customer Service Representative , you will be responsible for delivering high-quality customer support, handling inquiries efficiently, and ensuring a positive customer experience in
Dutch . No previous experience is required. Responsibilities
Handle customer inquiries via phone, email, or chat in
Dutch Provide accurate information and resolve issues in a timely manner Ensure high levels of customer satisfaction Document customer interactions according to internal procedures Collaborate with internal teams when needed Requirements
Dutch C2 level
(mandatory) Good level of
English Strong communication and problem-solving skills Customer-oriented mindset Availability to work in rotational shifts Contract & Compensation
Contract Type:
Fixed-term contract (CDD) – 6 months Base Salary:
1,100 € per year (paid over 14 months) Performance Bonus:
135 € per year (14 months) Complexity Bonus:
120 € per year (11 months) Relocation Support
Relocation support is available. Full details will be shared in the next step of the process.
#J-18808-Ljbffr