Danish Speaking Customer Service Representative – Portugal / Remote
Cross Border Talents, New Bremen, Ohio, United States
Remote | Portugal – Relocation Support for EU-Citizens
Full-time | Monday–Friday (08:00–17:00)
Base Salary:
€1,500 × 14 months
+ bonuses & allowances
Experience the power of a
game-changing career
with a global technology and services leader supporting well-known international brands across more than 70 countries. This role offers long-term stability, structured training, and real career growth in an international, people-first environment.
As a
Customer Service Representative , you will play a key role in delivering an outstanding customer experience while ensuring quality, efficiency, and continuous improvement across all interactions.
What you\'ll do
Respond to customer inquiries via
phone, chat, and email
with professionalism and enthusiasm
Accurately document interactions, resolutions, and follow-ups in CRM systems
Collaborate with colleagues to continuously improve the customer journey
Stay up to date with products, services, and policies to provide accurate information
What we\'re looking for
Danish (C1)
written and spoken
English (B2)
level
Minimum
1 year of experience
in customer service or a call-center environment
Strong problem-solving skills, attention to detail, and customer-focused mindset
Compensation Details
Base Salary:
€1,500 ×
14 months
(gross)
Complexity Bonus:
€80 ×
11 months
Meal Allowance:
€7.63 per working day
Position Bonus (Braga):
€20 ×
12 months
Welcome Bonus (Attendance-Based)
Paid in
12 monthly installments
during the first year
Conditional on
in the previous month
Not part of fixed salary
Benefits
Health insurance from Day 1
(employee contribution applies; free after 6 months)
Fully paid training
Career development & internal mobility
Referral (bring-a-friend) bonus program
#J-18808-Ljbffr
€1,500 × 14 months
+ bonuses & allowances
Experience the power of a
game-changing career
with a global technology and services leader supporting well-known international brands across more than 70 countries. This role offers long-term stability, structured training, and real career growth in an international, people-first environment.
As a
Customer Service Representative , you will play a key role in delivering an outstanding customer experience while ensuring quality, efficiency, and continuous improvement across all interactions.
What you\'ll do
Respond to customer inquiries via
phone, chat, and email
with professionalism and enthusiasm
Accurately document interactions, resolutions, and follow-ups in CRM systems
Collaborate with colleagues to continuously improve the customer journey
Stay up to date with products, services, and policies to provide accurate information
What we\'re looking for
Danish (C1)
written and spoken
English (B2)
level
Minimum
1 year of experience
in customer service or a call-center environment
Strong problem-solving skills, attention to detail, and customer-focused mindset
Compensation Details
Base Salary:
€1,500 ×
14 months
(gross)
Complexity Bonus:
€80 ×
11 months
Meal Allowance:
€7.63 per working day
Position Bonus (Braga):
€20 ×
12 months
Welcome Bonus (Attendance-Based)
Paid in
12 monthly installments
during the first year
Conditional on
in the previous month
Not part of fixed salary
Benefits
Health insurance from Day 1
(employee contribution applies; free after 6 months)
Fully paid training
Career development & internal mobility
Referral (bring-a-friend) bonus program
#J-18808-Ljbffr