
Ocean Export Agent - San Francisco, CA
VetJobs, San Francisco, California, United States, 94199
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DHL Global Forwarding ("DGF") manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of the DHL Group, the world’s leading logistics provider with operations in over 220 countries.
As an Ocean Export Agent, you will be responsible for the movement of our customer’s Ocean export shipments. You will be the main point of contact for coordination between customer’s shipment exports and shipping carriers.
Key Responsibilities
Creates and confirms transport order to ensure pickup of the shipment at origin
Performs booking and booking optimization according to internal guidelines as defined by Product
Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
Checks responses from counterparts and finalizes validation of required documents
Responsible for customer service and follow-up on shipment status in the Export area, identifies incidents, and ensures resolution of incidents to meet and exceed customer expectations
Interacts with Customer Service, Product, and Global Service Centers, if required
Additional Qualifications/Responsibilities
1+ years’ experience with freight forwarding industry required, strong preference with Ocean Exports
Strong Understanding of Ocean Export regulations and documents.
Experience using the CargoWise system is a strong preference
Need to be able to work, communicate, and resolve problems that arise in the movement of product into the US
Attention to detail and excellent oral and written skills required, some customer service experience desirable
Proficient in Microsoft Office including Outlook, Word, and Excel
Pay Range: $24.23 - $32.31/hr. (Based on Experience)
Benefits (All Non-Union Employees)
Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
City: San Francisco
State: California
Affiliate Sponsor: DHL
#J-18808-Ljbffr
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
DHL Global Forwarding ("DGF") manages the flow of goods and information across a customer’s global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of the DHL Group, the world’s leading logistics provider with operations in over 220 countries.
As an Ocean Export Agent, you will be responsible for the movement of our customer’s Ocean export shipments. You will be the main point of contact for coordination between customer’s shipment exports and shipping carriers.
Key Responsibilities
Creates and confirms transport order to ensure pickup of the shipment at origin
Performs booking and booking optimization according to internal guidelines as defined by Product
Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures
Checks responses from counterparts and finalizes validation of required documents
Responsible for customer service and follow-up on shipment status in the Export area, identifies incidents, and ensures resolution of incidents to meet and exceed customer expectations
Interacts with Customer Service, Product, and Global Service Centers, if required
Additional Qualifications/Responsibilities
1+ years’ experience with freight forwarding industry required, strong preference with Ocean Exports
Strong Understanding of Ocean Export regulations and documents.
Experience using the CargoWise system is a strong preference
Need to be able to work, communicate, and resolve problems that arise in the movement of product into the US
Attention to detail and excellent oral and written skills required, some customer service experience desirable
Proficient in Microsoft Office including Outlook, Word, and Excel
Pay Range: $24.23 - $32.31/hr. (Based on Experience)
Benefits (All Non-Union Employees)
Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
City: San Francisco
State: California
Affiliate Sponsor: DHL
#J-18808-Ljbffr