Overview
About Decagon: Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables enterprises to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and other channels. We’re building a future where customer experiences are redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re backed by investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures. We’re an in-office company driven by a shared commitment to excellence and velocity. Our values are: Just get it done, Invent what customers want, Winner’s mindset, and The Polymath Principle.
About The Team: The Partnerships team focuses on driving product, revenue, and ecosystem growth through technology, solutions, channel, cloud, and AI partnerships. As a founding team member, you’ll help set strategy, build programs and processes, and drive execution to accelerate customer outcomes.
About The Role Decagon is looking for a
Strategic Alliances & Partnerships Lead , a founding member of our Partnerships team who will build and own relationships with major cloud providers, market-leading generative AI players, and strategic technology partners. You will bring skills in commercial negotiation, program design, and joint go-to-market planning to drive commercial and customer outcomes with strategic partners. The ideal candidate has experience building strong cloud, technology, and AI partnerships in a fast-paced, high-growth environment. You will work with the Director of Partnerships to:
Launch and grow marketplace and co-sell programs with cloud marketplaces
Lead commercial negotiations with partners to drive win/win scenarios and grow our partner business
Grow partner sourced SQLs, pipeline, and closed won repeatable revenue across the ecosystem
Establish and build alliances with leading AI and technology companies/labs to co-develop integrations, research collaborations, and joint proofs-of-concepts
Develop and launch partner enablement initiatives, including training paths, go-to-market plays, and shared marketing assets
Influence product roadmaps by incorporating partner feedback, ensuring Decagon’s platform aligns with evolving AI and cloud ecosystem trends
Represent Decagon at industry conferences, joint partner events, and ecosystem roundtables where needed
Collaborate cross-functionally with Legal, Sales, Solutions Engineering, Product, Engineering, and Marketing to ensure partner performance and alignment with Decagon’s revenue strategy
Qualifications and Requirements
7+ years of experience in partnerships, business development, or channel partnerships at high-growth SaaS or AI companies
Deep experience working with cloud/hyperscaler partners and market-leading AI companies
Ability to build partner programs from the ground up and launch successful co-sell motions with partner companies
Strong executive presence and demonstrated ability to influence senior stakeholders
Excellent organizational, communication, and relationship management skills and ability to represent Decagon in the ecosystem
Nice to Have
Early/foundational partnerships team hire
Experience building partnership programs and motions from 0 to 1
Entrepreneurial mindset and ability to think outside the box in partnerships work
Understanding of AI/ML concepts and cloud architectures with demonstrated partnerships with Product and Engineering
Benefits
Health, dental, and vision insurance
Take what you need vacation policy
Career growth opportunities within a fast-growing AI company
#J-18808-Ljbffr
About The Team: The Partnerships team focuses on driving product, revenue, and ecosystem growth through technology, solutions, channel, cloud, and AI partnerships. As a founding team member, you’ll help set strategy, build programs and processes, and drive execution to accelerate customer outcomes.
About The Role Decagon is looking for a
Strategic Alliances & Partnerships Lead , a founding member of our Partnerships team who will build and own relationships with major cloud providers, market-leading generative AI players, and strategic technology partners. You will bring skills in commercial negotiation, program design, and joint go-to-market planning to drive commercial and customer outcomes with strategic partners. The ideal candidate has experience building strong cloud, technology, and AI partnerships in a fast-paced, high-growth environment. You will work with the Director of Partnerships to:
Launch and grow marketplace and co-sell programs with cloud marketplaces
Lead commercial negotiations with partners to drive win/win scenarios and grow our partner business
Grow partner sourced SQLs, pipeline, and closed won repeatable revenue across the ecosystem
Establish and build alliances with leading AI and technology companies/labs to co-develop integrations, research collaborations, and joint proofs-of-concepts
Develop and launch partner enablement initiatives, including training paths, go-to-market plays, and shared marketing assets
Influence product roadmaps by incorporating partner feedback, ensuring Decagon’s platform aligns with evolving AI and cloud ecosystem trends
Represent Decagon at industry conferences, joint partner events, and ecosystem roundtables where needed
Collaborate cross-functionally with Legal, Sales, Solutions Engineering, Product, Engineering, and Marketing to ensure partner performance and alignment with Decagon’s revenue strategy
Qualifications and Requirements
7+ years of experience in partnerships, business development, or channel partnerships at high-growth SaaS or AI companies
Deep experience working with cloud/hyperscaler partners and market-leading AI companies
Ability to build partner programs from the ground up and launch successful co-sell motions with partner companies
Strong executive presence and demonstrated ability to influence senior stakeholders
Excellent organizational, communication, and relationship management skills and ability to represent Decagon in the ecosystem
Nice to Have
Early/foundational partnerships team hire
Experience building partnership programs and motions from 0 to 1
Entrepreneurial mindset and ability to think outside the box in partnerships work
Understanding of AI/ML concepts and cloud architectures with demonstrated partnerships with Product and Engineering
Benefits
Health, dental, and vision insurance
Take what you need vacation policy
Career growth opportunities within a fast-growing AI company
#J-18808-Ljbffr