Overview
The City of Fairfield is a vibrant community with over 44,000 residents. Located just north of Cincinnati, Fairfield offers easy access to recreational, cultural, and business areas. The city boasts direct interstate connections and is home to more than 1,200 businesses, including major corporate headquarters.
Position The City of Fairfield seeks a strategist-level Communications Manager to unify the City’s public information efforts, strengthen brand identity and consistency, modernize digital tools and proactively tell Fairfield’s story. This role will provide strategic direction for communication across all departments, coordinate workflows, expand outreach to younger and under-reached audiences and ensure Fairfield meets evolving expectations for transparency and digital engagement, proactive marketing, digital engagement and crisis readiness.
Examples of Duties Strategic Leadership
Develop and implement a citywide communication strategy that aligns all departments under a unified voice and visual identity
Serve as the central point of coordination for messaging, timing and content deployment
Establish brand standards, tone guidelines, templates and communication protocols citywide
Proactive Digital Modernization and Engagement
Lead the strategy for City social media, website modernization and emerging digital platforms
Coordinate with all City departments to ensure identity, message and schedule alignment
Launch and manage new social media and other platforms needed to reach younger residents
Expand short-form video and multimedia storytelling
Strengthen email, text alert and subscription-based communication tools
Content Creation and Storytelling
Produce high-quality content that highlights Fairfield’s identity, employees, programs, events and economic development initiatives
Support departments with proactive storytelling and campaign planning
Develop annual content calendars and cross-department planning processes
Media Relations and Crisis Communication
Serve as the City’s primary media liaison and spokesperson or coordinate with department spokespeople when appropriate
Develop a comprehensive crisis communication plan including scripts, workflows, training and rapid-response protocols
Coach department leaders on media engagement and public communication
Internal Communication and Coordination
Build and manage a citywide communication workflow including submission processes, review timelines and approval steps
Provide strategic guidance to directors and staff regarding project communication needs
Metrics and Evaluation
Track analytics and insights across platforms to guide improvements
Provide reports to City leadership and Council as needed
Typical Qualifications Minimum Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration or related field
5+ years of professional experience in public sector, media or organizational communications
Demonstrated experience with social media strategy, writing, digital communications and brand management
Excellent writing, editing, interpersonal and project management skills
Ability to manage multiple projects, deadlines and stakeholders simultaneously
Preferred Qualifications
Experience working in municipal government or public agencies
Knowledge of crisis communication practices
Experience with video storytelling, photography or multimedia production
Experience working in project management programs to track tasks, deadlines, workflows and team collaboration
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Position The City of Fairfield seeks a strategist-level Communications Manager to unify the City’s public information efforts, strengthen brand identity and consistency, modernize digital tools and proactively tell Fairfield’s story. This role will provide strategic direction for communication across all departments, coordinate workflows, expand outreach to younger and under-reached audiences and ensure Fairfield meets evolving expectations for transparency and digital engagement, proactive marketing, digital engagement and crisis readiness.
Examples of Duties Strategic Leadership
Develop and implement a citywide communication strategy that aligns all departments under a unified voice and visual identity
Serve as the central point of coordination for messaging, timing and content deployment
Establish brand standards, tone guidelines, templates and communication protocols citywide
Proactive Digital Modernization and Engagement
Lead the strategy for City social media, website modernization and emerging digital platforms
Coordinate with all City departments to ensure identity, message and schedule alignment
Launch and manage new social media and other platforms needed to reach younger residents
Expand short-form video and multimedia storytelling
Strengthen email, text alert and subscription-based communication tools
Content Creation and Storytelling
Produce high-quality content that highlights Fairfield’s identity, employees, programs, events and economic development initiatives
Support departments with proactive storytelling and campaign planning
Develop annual content calendars and cross-department planning processes
Media Relations and Crisis Communication
Serve as the City’s primary media liaison and spokesperson or coordinate with department spokespeople when appropriate
Develop a comprehensive crisis communication plan including scripts, workflows, training and rapid-response protocols
Coach department leaders on media engagement and public communication
Internal Communication and Coordination
Build and manage a citywide communication workflow including submission processes, review timelines and approval steps
Provide strategic guidance to directors and staff regarding project communication needs
Metrics and Evaluation
Track analytics and insights across platforms to guide improvements
Provide reports to City leadership and Council as needed
Typical Qualifications Minimum Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration or related field
5+ years of professional experience in public sector, media or organizational communications
Demonstrated experience with social media strategy, writing, digital communications and brand management
Excellent writing, editing, interpersonal and project management skills
Ability to manage multiple projects, deadlines and stakeholders simultaneously
Preferred Qualifications
Experience working in municipal government or public agencies
Knowledge of crisis communication practices
Experience with video storytelling, photography or multimedia production
Experience working in project management programs to track tasks, deadlines, workflows and team collaboration
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