Overview
The City of Fairfield seeks a strategist-level Communications Manager to unify the City’s public information efforts, strengthen brand identity and consistency, modernize digital tools and proactively tell Fairfield’s story. This role will provide strategic direction for communication across all departments, coordinate workflows, expand outreach to younger and under-reached audiences and ensure Fairfield meets evolving expectations for transparency and digital engagement, proactive marketing, digital engagement and crisis readiness. Strategic Leadership
Develop and implement a citywide communication strategy that aligns all departments under a unified voice and visual identity Serve as the central point of coordination for messaging, timing and content deployment Establish brand standards, tone guidelines, templates and communication protocols citywide Proactive Digital Modernization and Engagement
Lead the strategy for City social media, website modernization and emerging digital platforms Coordinate with all City departments to ensure identity, message and schedule alignment Launch and manage new social media and other platforms needed to reach younger residents Expand short-form video and multimedia storytelling Strengthen email, text alert and subscription-based communication tools Content Creation and Storytelling
Produce high-quality content that highlights Fairfield’s identity, employees, programs, events and economic development initiatives Support departments with proactive storytelling and campaign planning Develop annual content calendars and cross-department planning processes Media Relations and Crisis Communication
Serve as the City’s primary media liaison and spokesperson or coordinate with department spokespeople when appropriate Develop a comprehensive crisis communication plan including scripts, workflows, training and rapid-response protocols Coach department leaders on media engagement and public communication Internal Communication and Coordination
Build and manage a citywide communication workflow including submission processes, review timelines and approval steps Provide strategic guidance to directors and staff regarding project communication needs Lead recurring cross-department communication meetings Metrics and Evaluation
Track analytics and insights across platforms to guide improvements Provide reports to City leadership and Council as needed Minimum Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration or related field 5+ years of professional experience in public sector, media or organizational communications Demonstrated experience with social media strategy, writing, digital communications and brand management Excellent writing, editing, interpersonal and project management skills Ability to manage multiple projects, deadlines and stakeholders simultaneously Preferred Qualifications
Experience working in municipal government or public agencies Knowledge of crisis communication practices Experience with video storytelling, photography or multimedia production Experience working in project management programs to track tasks, deadlines, workflows and team collaboration This position is open until filled. Resume review will begin on February 20, 2026.
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The City of Fairfield seeks a strategist-level Communications Manager to unify the City’s public information efforts, strengthen brand identity and consistency, modernize digital tools and proactively tell Fairfield’s story. This role will provide strategic direction for communication across all departments, coordinate workflows, expand outreach to younger and under-reached audiences and ensure Fairfield meets evolving expectations for transparency and digital engagement, proactive marketing, digital engagement and crisis readiness. Strategic Leadership
Develop and implement a citywide communication strategy that aligns all departments under a unified voice and visual identity Serve as the central point of coordination for messaging, timing and content deployment Establish brand standards, tone guidelines, templates and communication protocols citywide Proactive Digital Modernization and Engagement
Lead the strategy for City social media, website modernization and emerging digital platforms Coordinate with all City departments to ensure identity, message and schedule alignment Launch and manage new social media and other platforms needed to reach younger residents Expand short-form video and multimedia storytelling Strengthen email, text alert and subscription-based communication tools Content Creation and Storytelling
Produce high-quality content that highlights Fairfield’s identity, employees, programs, events and economic development initiatives Support departments with proactive storytelling and campaign planning Develop annual content calendars and cross-department planning processes Media Relations and Crisis Communication
Serve as the City’s primary media liaison and spokesperson or coordinate with department spokespeople when appropriate Develop a comprehensive crisis communication plan including scripts, workflows, training and rapid-response protocols Coach department leaders on media engagement and public communication Internal Communication and Coordination
Build and manage a citywide communication workflow including submission processes, review timelines and approval steps Provide strategic guidance to directors and staff regarding project communication needs Lead recurring cross-department communication meetings Metrics and Evaluation
Track analytics and insights across platforms to guide improvements Provide reports to City leadership and Council as needed Minimum Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Public Administration or related field 5+ years of professional experience in public sector, media or organizational communications Demonstrated experience with social media strategy, writing, digital communications and brand management Excellent writing, editing, interpersonal and project management skills Ability to manage multiple projects, deadlines and stakeholders simultaneously Preferred Qualifications
Experience working in municipal government or public agencies Knowledge of crisis communication practices Experience with video storytelling, photography or multimedia production Experience working in project management programs to track tasks, deadlines, workflows and team collaboration This position is open until filled. Resume review will begin on February 20, 2026.
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