Teller Service Representative l Orange Grove 5078
Keesler Federal Credit Union, Gulfport, Mississippi, United States, 39500
Job Category : Branch Ops
Requisition Number : TELLE004161
Apply now
Posted : January 28, 2026
Full-Time
On-site
Rate : $17.48 USD per hour
Locations
Showing 1 location Orange Grove Branch, 12240 Highway 49 North, Gulfport, MS 39503, USA Orange Grove Branch, 12240 Highway 49 North, Gulfport, MS 39503, USA JOIN THE KEESLER FEDERAL CREDIT UNION TEAM! Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include: Medical, dental, and vision insurance Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Tuition Reimbursement and Competitive Scholarships Short Term & Long Term Disability Benefits Employee Assistance Program WE CURRENTLYDO NOT SPONSOR WORK RELATED VISAS Department:
Retail Operations Reports To:
Teller Supervisor or Teller III FLSA : Non-Exempt SUMMARY Under general supervision, but following established policies and procedures, performs a broad range of teller service activities. This position is responsible for posting transactions in a variety of credit union computer systems, managing and balancing cash under their control, and maintaining control of the negotiable instruments accessed. This position calls for a great deal of accuracy, while maintaining a high degree of productivity. This position supports sales and service initiatives by identifying and referring cross sales or distributing marketing materials to members. SUPERVISORY RESPONSIBILITIES None ESSENTIAL FUNCTIONS Follow credit union policies and procedures, identify members (including account ownership) for whom transactions or account information are being conducted. Accept deposits and payments and perform withdrawals or loan advances within assigned dollar limits of authority. Transactions are performed on a variety of checking and savings products as well as a variety of loan types, including credit cards. Read back members’ receipts to verify and finalize accuracy of the transaction. Maintain cash control by double counting all cash received and disbursed. Cash is purchased and sold with other staff members or the vault under dual control and posted in Symitar. An adding machine tape is maintained as an audit trail for cash handled from the cash drawer. Verify checks for deposit are payable to parties presenting them, properly endorsed, and deposited or credited for payment per policy; apply Reg CC if applicable. Use True Checks within guidelines. Depending on collectability, may deposit items to a share account under extended hold with supervisor approval for negotiable instruments above the limit of authority. Provide account information such as current balances, transaction history, and dates/amounts of deposits and loan pay-offs for the member account owner(s). Resolve members’ concerns and problems using available resources and CRM; refer problems for resolution as needed. Utilize Synapsys CRM to track member concerns. Balance cash fund and check batches daily; assist in balancing disbursed checks, check batches, and bonds. Ensure totals match Symitar, cash adding machine tape, and physical check counts. Maintain security over cash and valuables; follow dual control procedures as required. Protect member information and keep it confidential. Maintain proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, and other necessary computer programs. Keep workspace neat, organized, and stocked with supplies. Perform ATM frontline maintenance and balance ATMs in branch or drive-through lanes as directed. Process night depository and ATM deposits per procedures with dual control. Complete all required teller training with an acceptable grade and participate in training classes. Comply with all Federal regulations including BSA, OFAC, and Red Flag Program. Other Duties and Responsibilities:
Miscellaneous duties as assigned. Knowledge & Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Experience and Other Requirements: One month to twelve months of similar or related experience. Prior cash handling experience or teller experience preferred. Demonstrated ability to operate PC equipment, teller terminals, various printers, calculator, and currency counter accurately and at a generally accepted rate of speed. Demonstrated ability to work effectively in a team environment with all levels of team members, management and members. Must possess excellent basic math skills; accuracy and attention to detail required. Must maintain confidentiality at all times and display dependability in all areas of job duties. Displays dependability in all areas of job duties and attendance. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public, requiring ordinary courtesy in providing assistance and information. Computer Skills: Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, and Outlook e-mail. Must be able to navigate the internet to search for data and be able to complete online forms. Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media. Familiarity with home banking and bill paying services. Certificates, Licenses and Registrations: Must actively participate and successfully complete The Member Advantage (TMA) training within 9 months of employment. Must actively participate and successfully complete the TMA Annual Accelerator training classes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The individual is frequently required to sit; kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive use of desktop computer is required. The noise level is that of a normal office environment. When the branch lobby is busy, elevated noise levels are present. DECLARATION The human resources department retains the sole rights and discretion to make changes to this job description. #LPIND #BeExtraordinary Qualifications
Skills
Behaviors
: Motivations
: Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Showing 1 location Orange Grove Branch, 12240 Highway 49 North, Gulfport, MS 39503, USA Orange Grove Branch, 12240 Highway 49 North, Gulfport, MS 39503, USA JOIN THE KEESLER FEDERAL CREDIT UNION TEAM! Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include: Medical, dental, and vision insurance Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses Employee and Dependent Life Insurance 401(k) Retirement Plan with 100% match on the first 5% contributed by you Tuition Reimbursement and Competitive Scholarships Short Term & Long Term Disability Benefits Employee Assistance Program WE CURRENTLYDO NOT SPONSOR WORK RELATED VISAS Department:
Retail Operations Reports To:
Teller Supervisor or Teller III FLSA : Non-Exempt SUMMARY Under general supervision, but following established policies and procedures, performs a broad range of teller service activities. This position is responsible for posting transactions in a variety of credit union computer systems, managing and balancing cash under their control, and maintaining control of the negotiable instruments accessed. This position calls for a great deal of accuracy, while maintaining a high degree of productivity. This position supports sales and service initiatives by identifying and referring cross sales or distributing marketing materials to members. SUPERVISORY RESPONSIBILITIES None ESSENTIAL FUNCTIONS Follow credit union policies and procedures, identify members (including account ownership) for whom transactions or account information are being conducted. Accept deposits and payments and perform withdrawals or loan advances within assigned dollar limits of authority. Transactions are performed on a variety of checking and savings products as well as a variety of loan types, including credit cards. Read back members’ receipts to verify and finalize accuracy of the transaction. Maintain cash control by double counting all cash received and disbursed. Cash is purchased and sold with other staff members or the vault under dual control and posted in Symitar. An adding machine tape is maintained as an audit trail for cash handled from the cash drawer. Verify checks for deposit are payable to parties presenting them, properly endorsed, and deposited or credited for payment per policy; apply Reg CC if applicable. Use True Checks within guidelines. Depending on collectability, may deposit items to a share account under extended hold with supervisor approval for negotiable instruments above the limit of authority. Provide account information such as current balances, transaction history, and dates/amounts of deposits and loan pay-offs for the member account owner(s). Resolve members’ concerns and problems using available resources and CRM; refer problems for resolution as needed. Utilize Synapsys CRM to track member concerns. Balance cash fund and check batches daily; assist in balancing disbursed checks, check batches, and bonds. Ensure totals match Symitar, cash adding machine tape, and physical check counts. Maintain security over cash and valuables; follow dual control procedures as required. Protect member information and keep it confidential. Maintain proficiency in Symitar, COWWW, Synergy, Synapsys CRM, Outlook, Microsoft Office, and other necessary computer programs. Keep workspace neat, organized, and stocked with supplies. Perform ATM frontline maintenance and balance ATMs in branch or drive-through lanes as directed. Process night depository and ATM deposits per procedures with dual control. Complete all required teller training with an acceptable grade and participate in training classes. Comply with all Federal regulations including BSA, OFAC, and Red Flag Program. Other Duties and Responsibilities:
Miscellaneous duties as assigned. Knowledge & Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A high school education or GED. Experience and Other Requirements: One month to twelve months of similar or related experience. Prior cash handling experience or teller experience preferred. Demonstrated ability to operate PC equipment, teller terminals, various printers, calculator, and currency counter accurately and at a generally accepted rate of speed. Demonstrated ability to work effectively in a team environment with all levels of team members, management and members. Must possess excellent basic math skills; accuracy and attention to detail required. Must maintain confidentiality at all times and display dependability in all areas of job duties. Displays dependability in all areas of job duties and attendance. Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public, requiring ordinary courtesy in providing assistance and information. Computer Skills: Extensive use of personal PC required. Must be proficient in Microsoft Word, Excel, and Outlook e-mail. Must be able to navigate the internet to search for data and be able to complete online forms. Somewhat knowledgeable of emerging computer technology, such as mobile devices, imaging technology, and social media. Familiarity with home banking and bill paying services. Certificates, Licenses and Registrations: Must actively participate and successfully complete The Member Advantage (TMA) training within 9 months of employment. Must actively participate and successfully complete the TMA Annual Accelerator training classes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual is regularly required to stand and walk; use hands to finger, handle, feel or grasp; reach with hands and arms; and talk or hear. The individual is frequently required to sit; kneel, crouch, or stoop. The employee is occasionally required to lift and/or move 25-50 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Extensive use of desktop computer is required. The noise level is that of a normal office environment. When the branch lobby is busy, elevated noise levels are present. DECLARATION The human resources department retains the sole rights and discretion to make changes to this job description. #LPIND #BeExtraordinary Qualifications
Skills
Behaviors
: Motivations
: Education
Experience
Licenses & Certifications
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr