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Key Account Manager

ThyssenKrupp Presta AG, Waukesha, Wisconsin, United States, 53188

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At Berco, we produce mission critical undercarriages for mining, construction, forestry and agriculture machinery. Together with our customers, we create long lasting solutions by combining know-how in design, forging, heat treatment, machining and assembling. We provide undercarriage components to OEMs (Original Equipment Manufacturers) for the first fit of the machines as well as the service parts to OEMs and to the independent Aftermarket.

Key Account Manager (KAM) Berco of America, Inc. is looking for a driven and strategic

Key Account Manager (KAM)

to lead and grow relationships with major OEM customers. In this role, you will shape commercial strategy, drive profitable growth, and partner closely with engineering, operations, and quality teams to deliver exceptional value. If you are commercially minded, relationship‑oriented, and energized by solving complex challenges in a manufacturing environment, this role is an exciting opportunity to make a meaningful impact.

What You’ll Do Strategic Account Leadership

Develop and execute customer‑specific sales and account strategies

Translate commercial goals into actionable go‑to‑market plans

Drive lifecycle account management, pricing discipline, and margin optimization

Sales Execution & Pipeline Management

Manage sales forecasts, pipeline activities, and opportunity conversion using CRM tools

Lead OEM nomination processes from RFQ through SOP

Identify business expansion opportunities and margin‑improvement initiatives within key accounts

Customer & Cross‑Functional Collaboration

Serve as the primary interface for OEM commercial relationships

Lead contract discussions, pricing reviews, and commercial negotiations

Coordinate with engineering, operations, and quality teams to address customer needs and resolve issues

Support crisis management related to commercial, delivery, or cost challenges

Essential Functions

Develop and present account plans, commercial proposals, and pricing analyses

Conduct commercial evaluations and lead negotiation processes

Analyze financial and cost data to support business decisions

Travel regularly to customer sites and Berco locations

Minimum Required Education & Credentials

Bachelor’s degree in Business, Economics, Engineering, or a related field

Master’s degree preferred

Experience

3 – 5 years of sales or key account management experience in manufacturing or industrial environments

3 – 5 years of experience working directly with OEM customers, including nomination processes

Skills & Competencies

Strong commercial acumen with proven negotiation and analytical capabilities

Fluent in English; Spanish, German, or Portuguaese is a plus

High integrity, strong communication abilities, and a collaborative, results‑oriented mindset

Physical Demands & Work Environment This role typically requires extended periods of sitting and computer use. Light lifting (up to 20 lbs.), reaching, carrying, or standing may be necessary at times. Reasonable accommodations will be provided where needed to support individuals with disabilities.

What Success Looks Like

Achievement of revenue, margin, and profitability targets

Strong pricing strategies with measurable margin improvement

High‑quality CRM data integrity

Positive customer satisfaction and strong internal collaboration

Consistent professional, ethical decision‑making

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Berco currently provides employees the following benefit plans and programs: 401(k) Plan, Accidental Death and Dismemberment, Medical + Dental + Vision + Pharmacy Insurance, 11 Paid Holidays per Calendar year, Employee Assistance Program, Disability Insurance, Life Insurance and Flexible Spending Account.

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