Overview
VIETRI is currently seeking a highly motivated Sales Coordinator to successfully coordinate a fast-paced, detail-oriented, and high-energy Key Account sales environment. As a Sales Coordinator, you will support all Key Account sales, marketing, and training functions. You will work directly with our Sales, Marketing, and Customer Service teams in the coordination, tracking, reporting, and maintenance of the Key Account sales and marketing agenda. Positioned to report to and support the Key Account Manager.
Key Account Support
Use Catsy to provide timely setup sheets, product updates, and marketing support to all Key Accounts and Web‑Only partners.
Provide updated content and collateral to support digital sales.
Organize product images in Dropbox and WeTransfer.
Coordinate digital support for online‑only accounts.
Assist with product uploads within Shopify, DSCO, NuOrder, Intertrade, and GXS.
Assist with account‑specific portal uploads, including Partner Home, Ebiz, DSCO, and Mirakl.
Complete quarterly website audits of Key Accounts and Web‑Only accounts.
Ensure all online partners follow VIETRI’s MAP policy.
Optimize visual presence in all digital channels and maintain sequencing, web page banners, and collection suiting where applicable.
Provide marketing assets (e.g., sized banners, social assets) and guidelines to Key Accounts and Web‑Only partners.
Supply brand guidelines to maintain visual standards.
Create all Wrike requests needed to support the Key Account business.
Save WTD, STD, and YTD Key Account reports for review with the Key Account Manager and Sales team.
Distribute monthly reporting from the local merchandising team to the appropriate Key Account buying offices and provide insights to the Key Account Manager.
Track and coordinate sales associate, sales rep, and merchandiser incentives.
Analyze weekly Key Account selling reports and communicate reorder opportunities to the Key Account Manager.
Build relationships with new Key Accounts.
In‑Store Presence & Merchandising Support
Ensure timely delivery of sales tools, collateral, and marketing materials to merchandisers and stores.
Distribute monthly merchandising directives to merchandisers and specialty stores and assist with In‑Store Brand Presence initiatives and fixture programs.
Conduct monthly store visits to local Key Account(s) to assist in merchandising and store training.
Compile and organize merchandiser feedback forms; review with the Key Account Manager.
Support appropriate marketing and promotional plans for each channel.
Distribute monthly reporting from the local merchandising team to the appropriate key account buying office.
Provide tailored feedback and merchandising guidance to partners to enhance brand presence and drive sales impact.
Customer Service Support
Ensure inventory feeds are syncing appropriately and optimized for each account.
Track, monitor, and ensure samples are sent and properly returned on a need basis to Key Accounts, Influencers, and PR partners.
Assist buying office/store associates with gathering information for special orders (UPC, price, availability).
Cross‑trained to support wholesale inventory, arrival, and backorder inquiries.
Manage and maintain partnerships with designated account matrix and use sales data to understand consumers.
Provide guidance to a handful of Web‑Only partners and help them strategically grow their business.
Support all aspects of Tabletop trade show (complete show checklist, marketing materials, rep communication, sales tracking, show appointments, catering, product labels, etc.).
Own the start‑to‑finish market appointment process for designated accounts and support prospecting for new Key Account and Web‑Only Partners.
Other Requirements
Strong computer skills, including experience using web‑based services and/or e‑commerce tools.
Strong customer service skills – telephone communication, writing, listening, and speaking.
College degree or comparable work experience preferred.
Excellent organizational and math skills with the ability to multitask.
Working knowledge of MS Excel, MS Word, and MS PowerPoint required.
Willingness to support other company activities as requested.
Candidate Characteristics
Dependability – reliable, responsible, and dependable.
Attention to Detail – thorough in completing all work tasks.
Adaptability/Flexibility – openness to change.
Achievement/Effort – establishing and maintaining challenging goals & exerting effort toward mastering tasks.
Stress Tolerance – ability to accept criticism and deal effectively with high‑stress situations.
Cooperation – display a good‑natured, cooperative attitude.
Initiative – willingness to take on responsibilities and challenges.
Innovation – ability to use creativity and alternative thinking to develop new ideas.
Leadership – willingness to lead, take charge, and offer opinions and direction.
Salary Salary: $21‑$25 an hour based on experience.
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Key Account Support
Use Catsy to provide timely setup sheets, product updates, and marketing support to all Key Accounts and Web‑Only partners.
Provide updated content and collateral to support digital sales.
Organize product images in Dropbox and WeTransfer.
Coordinate digital support for online‑only accounts.
Assist with product uploads within Shopify, DSCO, NuOrder, Intertrade, and GXS.
Assist with account‑specific portal uploads, including Partner Home, Ebiz, DSCO, and Mirakl.
Complete quarterly website audits of Key Accounts and Web‑Only accounts.
Ensure all online partners follow VIETRI’s MAP policy.
Optimize visual presence in all digital channels and maintain sequencing, web page banners, and collection suiting where applicable.
Provide marketing assets (e.g., sized banners, social assets) and guidelines to Key Accounts and Web‑Only partners.
Supply brand guidelines to maintain visual standards.
Create all Wrike requests needed to support the Key Account business.
Save WTD, STD, and YTD Key Account reports for review with the Key Account Manager and Sales team.
Distribute monthly reporting from the local merchandising team to the appropriate Key Account buying offices and provide insights to the Key Account Manager.
Track and coordinate sales associate, sales rep, and merchandiser incentives.
Analyze weekly Key Account selling reports and communicate reorder opportunities to the Key Account Manager.
Build relationships with new Key Accounts.
In‑Store Presence & Merchandising Support
Ensure timely delivery of sales tools, collateral, and marketing materials to merchandisers and stores.
Distribute monthly merchandising directives to merchandisers and specialty stores and assist with In‑Store Brand Presence initiatives and fixture programs.
Conduct monthly store visits to local Key Account(s) to assist in merchandising and store training.
Compile and organize merchandiser feedback forms; review with the Key Account Manager.
Support appropriate marketing and promotional plans for each channel.
Distribute monthly reporting from the local merchandising team to the appropriate key account buying office.
Provide tailored feedback and merchandising guidance to partners to enhance brand presence and drive sales impact.
Customer Service Support
Ensure inventory feeds are syncing appropriately and optimized for each account.
Track, monitor, and ensure samples are sent and properly returned on a need basis to Key Accounts, Influencers, and PR partners.
Assist buying office/store associates with gathering information for special orders (UPC, price, availability).
Cross‑trained to support wholesale inventory, arrival, and backorder inquiries.
Manage and maintain partnerships with designated account matrix and use sales data to understand consumers.
Provide guidance to a handful of Web‑Only partners and help them strategically grow their business.
Support all aspects of Tabletop trade show (complete show checklist, marketing materials, rep communication, sales tracking, show appointments, catering, product labels, etc.).
Own the start‑to‑finish market appointment process for designated accounts and support prospecting for new Key Account and Web‑Only Partners.
Other Requirements
Strong computer skills, including experience using web‑based services and/or e‑commerce tools.
Strong customer service skills – telephone communication, writing, listening, and speaking.
College degree or comparable work experience preferred.
Excellent organizational and math skills with the ability to multitask.
Working knowledge of MS Excel, MS Word, and MS PowerPoint required.
Willingness to support other company activities as requested.
Candidate Characteristics
Dependability – reliable, responsible, and dependable.
Attention to Detail – thorough in completing all work tasks.
Adaptability/Flexibility – openness to change.
Achievement/Effort – establishing and maintaining challenging goals & exerting effort toward mastering tasks.
Stress Tolerance – ability to accept criticism and deal effectively with high‑stress situations.
Cooperation – display a good‑natured, cooperative attitude.
Initiative – willingness to take on responsibilities and challenges.
Innovation – ability to use creativity and alternative thinking to develop new ideas.
Leadership – willingness to lead, take charge, and offer opinions and direction.
Salary Salary: $21‑$25 an hour based on experience.
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