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Sales Coordinator -Key Accounts

VIETRI, Durham, North Carolina, United States, 27703

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VIETRI is currently seeking a highly motivated Sales Coordinator to successfully coordinate a fast-paced, detail-oriented, and high-energy Key Account sales environment. As a Sales Coordinator, you will support all Key Account sales, marketing, and training functions. You will work directly with our Sales, Marketing, and Customer Service teams in the coordination, tracking, reporting, and maintenance of the Key Account sales and marketing agenda. Candidates seeking to become a key contributor within a company that is an industry leader should apply for this critical role. Position reports to and supports the Key Account Manager.

VIETRI Digital & Online Presence Support

Use Catsy to provide timely setup sheets, product updates, and marketing support to all Key Accounts and Web-Only partners.

Provide updated content and collateral to support digital sales

Organize product images in Dropbox and WeTransfer

Coordinate digital support for online-only accounts

Assist with product uploads within Shopify, DSCO, NuOrder, Intertrade, and GXS.

Assist with product uploads in account-specific portals, including Partner Home, Ebiz, DSCO, and Mirakl.

Complete quarterly website audits of Key Accounts and Web-Only accounts

Tracking and enforcement that all online partners are following VIETRI’s MAP policy

Optimize visual presence in all digital channels and ensure sequencing, web page banners, and collection suiting are present where applicable

Provide marketing assets (i.e., sized banners, social assets, etc) and guidelines to Key Accounts and Web-Only partners.

Provide brand guidelines to ensure visual presence maintains brand standards

Create all Wrike requests needed to support the Key Account business

Responsible for saving WTD, STD, and YTD Key Account reports for review with the Key Account Manager and Sales team.

Distribute monthly reporting from the local merchandising team to the appropriate Key Account buying offices. Provide insights to the Key Account Manager.

Track and coordinate sales associate, sales rep, and merchandiser incentives

Analyze weekly Key Account selling reports and communicate re-order opportunities to the Key Account Manager.

Build relationships with new Key Accounts

In-Store Presence & Merchandising Support

Ensure timely delivery of sales tools, collateral, and marketing materials to merchandisers and stores.

Distribute monthly merchandising directives to merchandisers and specialty stores and assist with In-Store Brand Presence initiatives and fixture programs.

Monthly store visits to local Key Account(s) to assist in merchandising and store training.

Compile and organize merchandiser feedback forms. Review forms with the Key Account Manager.

Support appropriate marketing and promotional plans for each channel

Distribute monthly reporting from the local merchandising team to the appropriate key account buying office

Provide tailored feedback and merchandising guidance to partners in order to enhance brand presence and drive sales impact.

Customer Service Support

Ensure inventory feeds are syncing appropriately and optimized for each account.

Track, monitor, and ensure samples are sent and properly returned on a need basis to Key Accounts, Influencers, and PR partners,

Assist buying office/store associates with gathering information for special orders (UPC, price, availability)

Cross-trained to support wholesale inventory, arrival, and backorder inquiries

Manage and maintain partnerships with designated account matrix and utilize sales data to understand their consumers.

Provide guidance to a handful of Web-Only partners and ensure they are strategically growing their business

Support all aspects of Tabletop trade show (complete show checklist, marketing materials, rep communication, sales tracking, show appointments, catering, product labels etc.)

Own the start-to-finish market appointment process for designated accounts and support with prospecting potential new Key Account and Web Only Partners.

Other Requirements

Strong computer skills, including experience using web-based services and/or e-commerce tools

Strong customer service skills – telephone communication, writing, listening, and speaking

College degree or comparable work experience preferred

Excellent organizational and math skills with the ability to multitask

Working knowledge of MS Excel, MS Word, and MS PowerPoint required

Willing to support other company activities as requested

Candidate Characteristics

Dependability — Reliable, responsible, and dependable

Attention to Detail — Thorough in completing all work tasks

Adaptability/Flexibility — Openness to change

Achievement/Effort — Establish and maintain challenging goals & exert effort toward mastering tasks

Stress Tolerance — Ability to accept criticism and deal effectively with high stress situations

Cooperation — Display a good-natured, cooperative attitude

Initiative — Willingness to take on responsibilities and challenges

Innovation — Ability to use creativity and alternative thinking to develop new ideas

Leadership — Willingness to lead, take charge, and offer opinions and direction

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