Communications Officer Academy - Communications Officer:PW:92:T2
Lake County Sheriff's Office, Lecanto, Florida, United States, 34461
Veterans Preference
COMMUNICATIONS OFFICER Citrus County Sheriff's Office
Starting Pay Rate
$20.06 per hour
Job Type/Hours
Full-time; 12 hour rotating shifts as assigned, weekends and holidays required.
JOB LOCATION
Emergency Operations Center (EOC), Lecanto, FL
Reports To
Communications Director
Job Summary/Purpose CCSO is looking for strong candidates with an excellent work history who aspire to become Communications Officers with the Citrus County Sheriffs Office. Communications Officers receive emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS, and fire personnel when necessary. As a Communications Officer you receive full-time CCSO benefits which include medical/dental/vision/life insurance, Florida Retirement System, paid time off, and access to CCSO gym facilities.
*THIS IS FOR ENROLLMENT IN THE COMMUNICATION OFFICER ACADEMY BEGINNING FEBRUARY 2, 2026*
Essential Job Duties And Responsibilities
To pass a Criticall assessment test to qualify for the Communications Officer Academy.
To complete a Call Center Questionnaire and Call Center Observation prior to the start of the academy.
To complete the Communications Officer Academy program, including:
Public Safety Telecommunications Program
Cardiopulmonary resuscitation (CPR)
Emergency Medical Dispatch (EMD)
Emergency Police Dispatch (EPD)
Florida Crime Information Center (FCIC) certification
To pass the State of Florida 911 Safety Tele-communicator Certification exam
Proficiency in keyboarding is equivalent to 32 wpm.
Able to sit and speak for long periods of time.
Note: All Citrus County Sheriff's Office employees are considered essential emergency workers and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.
MINIMUM QUALIFICATIONS:
Must be 18 years of age at the start of the academy
Must have the legal right to work in the United States
Must have a valid Class E Florida Driver's License
Must have high school Diploma, GED, or Equivalent certification of competency.
Must not have been convicted of a felony.
Must not have used, tried, tasted, experimented or possessed any illegal controlled substances in the last 12 months OR Schedule I or II substance within the last five years at time of the application
Selection Process Includes
On-line application
Criticall assessment test
Call Center Questionnaire
Call Center Observation (2 hour minimum)
Oral Board Review interview
Background Investigation and Employment Checks
Truth Verification Exam (CVSA)
Medical exam and drug screen
Performance Expectations
Demonstrates polite, helpful and courteous behavior, respecting cultural differences, when interacting with the public and colleagues.
Responds to supervision, guidance and direction in a positive, receptive manner.
Must be appropriately dressed and groomed.
Reports to work promptly and properly prepared.
Acts in a professional manner, following established protocols and procedure
#J-18808-Ljbffr
COMMUNICATIONS OFFICER Citrus County Sheriff's Office
Starting Pay Rate
$20.06 per hour
Job Type/Hours
Full-time; 12 hour rotating shifts as assigned, weekends and holidays required.
JOB LOCATION
Emergency Operations Center (EOC), Lecanto, FL
Reports To
Communications Director
Job Summary/Purpose CCSO is looking for strong candidates with an excellent work history who aspire to become Communications Officers with the Citrus County Sheriffs Office. Communications Officers receive emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS, and fire personnel when necessary. As a Communications Officer you receive full-time CCSO benefits which include medical/dental/vision/life insurance, Florida Retirement System, paid time off, and access to CCSO gym facilities.
*THIS IS FOR ENROLLMENT IN THE COMMUNICATION OFFICER ACADEMY BEGINNING FEBRUARY 2, 2026*
Essential Job Duties And Responsibilities
To pass a Criticall assessment test to qualify for the Communications Officer Academy.
To complete a Call Center Questionnaire and Call Center Observation prior to the start of the academy.
To complete the Communications Officer Academy program, including:
Public Safety Telecommunications Program
Cardiopulmonary resuscitation (CPR)
Emergency Medical Dispatch (EMD)
Emergency Police Dispatch (EPD)
Florida Crime Information Center (FCIC) certification
To pass the State of Florida 911 Safety Tele-communicator Certification exam
Proficiency in keyboarding is equivalent to 32 wpm.
Able to sit and speak for long periods of time.
Note: All Citrus County Sheriff's Office employees are considered essential emergency workers and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.
MINIMUM QUALIFICATIONS:
Must be 18 years of age at the start of the academy
Must have the legal right to work in the United States
Must have a valid Class E Florida Driver's License
Must have high school Diploma, GED, or Equivalent certification of competency.
Must not have been convicted of a felony.
Must not have used, tried, tasted, experimented or possessed any illegal controlled substances in the last 12 months OR Schedule I or II substance within the last five years at time of the application
Selection Process Includes
On-line application
Criticall assessment test
Call Center Questionnaire
Call Center Observation (2 hour minimum)
Oral Board Review interview
Background Investigation and Employment Checks
Truth Verification Exam (CVSA)
Medical exam and drug screen
Performance Expectations
Demonstrates polite, helpful and courteous behavior, respecting cultural differences, when interacting with the public and colleagues.
Responds to supervision, guidance and direction in a positive, receptive manner.
Must be appropriately dressed and groomed.
Reports to work promptly and properly prepared.
Acts in a professional manner, following established protocols and procedure
#J-18808-Ljbffr