Account Manager– Specialty Retail
Responsibilities
Account Leadership & Relationship Management
Serve as the primary owner for all Specialty Retail accounts, including department stores, pop culture retailers, book/toy chains, and promo/closeout buyers.
Build and maintain strong relationships across buying, planning, supply chain, and marketing teams.
Develop joint business plans (JBPs) and quarterly/seasonal strategies tailored to each retailer’s unique format and shopper base.
Sales Planning & Business Growth
Own revenue forecasting, opportunity sizing, and performance analysis for each account.
Drive new distribution expansion opportunities across categories and sub-classifications.
Manage seasonal pitches, category reviews, product previews, and promotional negotiations.
Identify white-space opportunities, fandom tie-ins, or exclusive product collaborations.
Manage external partners, including outside sales agencies and promotional suppliers to unlock growth opportunities.
Operations & Merchandising Execution
Ensure flawless item setup, content accuracy, packaging readiness, and in-store merchandising execution in collaboration with Sales Operations and Marketing.
Track inventory levels, replenishment performance, and sell‑through trends; proactively address risks ranging from stock‑outs to slow‑moving SKUs.
Manage order flow, PO accuracy, and shipping timelines across a highly varied retailer base with the support of the Sales Operations team.
Promo & Closeout Channel Management
Manage relationships with off‑price and closeout partners to monetize aged inventory responsibly while protecting brand integrity.
Develop sell‑down strategies and timing in coordination with Finance, Planning, and Operations.
Ensure compliance with channel segmentation, pricing guardrails, and distribution policies.
Cross‑Functional Collaboration
Partner with Marketing on account‑specific campaigns, retail storytelling, in‑store displays, and seasonal marketing alignment.
Collaborate with Product teams on line architecture, retailer exclusives, and product innovation opportunities.
Work with Finance and Operations to optimize margins, freight planning, and demand forecasting accuracy.
Reporting & Insights
Deliver weekly, monthly, and quarterly performance updates, highlighting KPIs, risks, and growth opportunities.
Leverage industry trends, pop culture/fandom insights, and competitive analysis to shape account strategies.
Monitor promotional effectiveness and provide post‑mortem insights to inform future planning.
Requirements
3–5+ years of experience in account management, retail partnerships, or CPG/consumer products sales
Experience with Book/Toy/Fandom channels, Corporate Promo, and Closeout business is strongly preferred
Bachelor’s Degree in Business, Marketing, or equivalent work experience
Demonstrated ability to communicate, present, and influence multiple levels of an organization
Ability to manage diverse account types with different needs, calendars, and operating structures
Highly organized, proactive, and comfortable managing multiple priorities in a fast‑paced environment
Must be a self‑starter that shows ownership and commitment to the job
Highly versed in Microsoft Office Suite with specific emphasis in Excel & PowerPoint. Comfortable with G‑Suite platform
Action‑oriented and flexible mindset to drive impact in a fast‑paced, rapidly changing growth environment
Sense of humor, personal integrity, and appreciation for the power of teamwork
Ability to travel domestically up to 30%
Salary $75,000 to $85,000 + 10% annual bonus potential
#J-18808-Ljbffr
Serve as the primary owner for all Specialty Retail accounts, including department stores, pop culture retailers, book/toy chains, and promo/closeout buyers.
Build and maintain strong relationships across buying, planning, supply chain, and marketing teams.
Develop joint business plans (JBPs) and quarterly/seasonal strategies tailored to each retailer’s unique format and shopper base.
Sales Planning & Business Growth
Own revenue forecasting, opportunity sizing, and performance analysis for each account.
Drive new distribution expansion opportunities across categories and sub-classifications.
Manage seasonal pitches, category reviews, product previews, and promotional negotiations.
Identify white-space opportunities, fandom tie-ins, or exclusive product collaborations.
Manage external partners, including outside sales agencies and promotional suppliers to unlock growth opportunities.
Operations & Merchandising Execution
Ensure flawless item setup, content accuracy, packaging readiness, and in-store merchandising execution in collaboration with Sales Operations and Marketing.
Track inventory levels, replenishment performance, and sell‑through trends; proactively address risks ranging from stock‑outs to slow‑moving SKUs.
Manage order flow, PO accuracy, and shipping timelines across a highly varied retailer base with the support of the Sales Operations team.
Promo & Closeout Channel Management
Manage relationships with off‑price and closeout partners to monetize aged inventory responsibly while protecting brand integrity.
Develop sell‑down strategies and timing in coordination with Finance, Planning, and Operations.
Ensure compliance with channel segmentation, pricing guardrails, and distribution policies.
Cross‑Functional Collaboration
Partner with Marketing on account‑specific campaigns, retail storytelling, in‑store displays, and seasonal marketing alignment.
Collaborate with Product teams on line architecture, retailer exclusives, and product innovation opportunities.
Work with Finance and Operations to optimize margins, freight planning, and demand forecasting accuracy.
Reporting & Insights
Deliver weekly, monthly, and quarterly performance updates, highlighting KPIs, risks, and growth opportunities.
Leverage industry trends, pop culture/fandom insights, and competitive analysis to shape account strategies.
Monitor promotional effectiveness and provide post‑mortem insights to inform future planning.
Requirements
3–5+ years of experience in account management, retail partnerships, or CPG/consumer products sales
Experience with Book/Toy/Fandom channels, Corporate Promo, and Closeout business is strongly preferred
Bachelor’s Degree in Business, Marketing, or equivalent work experience
Demonstrated ability to communicate, present, and influence multiple levels of an organization
Ability to manage diverse account types with different needs, calendars, and operating structures
Highly organized, proactive, and comfortable managing multiple priorities in a fast‑paced environment
Must be a self‑starter that shows ownership and commitment to the job
Highly versed in Microsoft Office Suite with specific emphasis in Excel & PowerPoint. Comfortable with G‑Suite platform
Action‑oriented and flexible mindset to drive impact in a fast‑paced, rapidly changing growth environment
Sense of humor, personal integrity, and appreciation for the power of teamwork
Ability to travel domestically up to 30%
Salary $75,000 to $85,000 + 10% annual bonus potential
#J-18808-Ljbffr